Question about Goldstar DH504ELY6 Dehumidifier w/ 50 Pints Per Hour Capacity

1 Answer

The dehumidifier runs and collects water. The issue is with the controls. None of them are working. In order to turn the unit off it must be unplugged.

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  • Master
  • 2,113 Answers

My only guess is that there must be a relay inside the control panel that (like many relays) arced ar one time and partially welded itself in the on position. Good quality relays are plated with a high temperature melting point metal to prevent this. Being LG is Goldstar (a Korean company) they most likely use the cheapest relays. To solve this issue the relay needs a hard knock to it. (Don't hit it so hard as to break the circuit-board) :)

Posted on Oct 19, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 55 Answers

SOURCE: Runs all the time, not collecting water

I don't know your particular unit, but my guess is that the compressor is bad. If it is old, it may not be worth fixing.

Posted on Mar 10, 2008

Illeagle
  • 525 Answers

SOURCE: Dehumidifier

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Posted on Jun 02, 2008

  • 16 Answers

SOURCE: Unit runs but water collects on the floor

The drain hole within the unit is most likely plugged up with an accumulation of crud. (Common problem). Depending on the make/model, you may be able to access that drain hole by simply removing the collection bucket. If not, then unplug the unit and remove the housing to gain access to the internal drain.

Posted on Jun 25, 2009

bozcro
  • 867 Answers

SOURCE: No water collecting, unit running

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

Posted on Jul 24, 2009

heatman101
  • 43501 Answers

SOURCE: Won't collect water

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Posted on May 14, 2010

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First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

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Hi,

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This situation will have to be addressed by a qualified technician.

Good luck.

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Hi,

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Take care.

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Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running.

If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Take care.

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Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again.

Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue.

This situation will have to be addressed by a qualified technician.

Good luck.

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