Question about Acer Computers & Internet

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My Acer Aspire X1420G desktop pc.... if left alone and unattended for more than 30 minutes, goes to a black screen with no mouse cursor or anything. Shaking the mouse or depressing keys on the keyboard does no good. Ctrl + alt + del does no good. And doing a hard reboot of my pc, still takes about 30 min to get it to where I can access the internet. This all only started 2 dys ago, it ran really well up til then so I dont know what is wrong. Also, it no longer recognizes any discs I put in the cd rom drive. I did a drive update check on it, and 5 drivers need updated but the program will not let me update unless I register for $30... cheap as it sounds, I dont get $30 again til the 3rd of next month so thats out at least for now but I'm starting to be afraid I wont be able to operate my pc by the 3rd if left unrepaired... any ideas?

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Like Mike mentioned above, this indeed sounds just like sleep mode. Nothing abnormal about it. Follow his directions and/or read this link I attached.

What is strange is that it suddenly changed. Is it possible that someone else changed the power settings?

Since things got weird suddenly, see if you can find a restore point closest to (before) the date/moment things got weird. The Acer Aspire X1420G has Windows 7 on it right? So Open System Restore by clicking the Start button My Acer Aspire X1420G desktop pc.... if left alone - 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg. In the search box, type System Restore, click and open it and choose a restore point as mentioned before. Don't worry! No data (pics,vids,docs,etc) will be changed or deleted.

As for drivers. Download the free Slimdrivers and uninstall the other driver program you tried. No need to pay $30 when perfectly capable free software is available. But only update drivers if necessary (in case of driver related problems). Perhaps your driver issues are gone after the system restore.

Also, since things seemed to have change for no apparent reason, it doesn't hurt to check for malware activity. Someone above said: "Get a good free virus protection program that will stop 99% of viruses." While I respect his opinion I strongly disagree. No antivirus program whatsoever blocks 99% of the bugs out there. Still protection is necessary. I don't know what antivirus program you have but I'd run a full scan and remove everything it finds. Also, like the Poepad mentioned, download Malwarebytes Anti-Malware. The free version will let you scan for malware and delete possible hits (on-demand scanner). While installing it you'll be asked to try the Pro version for 14 day (trial). That certainly can't hurt, you might even like it. The Pro version protects the file system and block bad websites actively. You can use the Pro version alongside your resident antivirus. It does not replace your antivirus software.

Hope this helps. Feel free to post back.
Good luck!

Posted on Oct 20, 2013

Testimonial: "ok first... there i know what sleep mode is, and if u jiggle the mouse or depress a key on the keyboard it comes out of sleep mode, i had said that doing those things nor clicking ctrl + alt + del gave any response by my pc at all... it still just sat there with a black screen, 2nd, i had a screen save that it would go to on sleep mode...not a black screen, this was not sleep mode, idk what it was. 3rd, my computer was unable to do a system restore because when it would try to do that, it would give me an error message reading "unable to complete restore, would u like to try again or delete the system restore files?" i at first tried again and got nowhere so eventually, i deleted the system restore files just so i could get to my login screen even. 4th, i have Norton Antivirus through my isp, i dont much like it, but they wouldn't leave me alone about it, so i got it. 5th, i already downloaded MalwareBytes as the person suggested and that appears to have helped a little bit. Now... my pc stil isn't running completely normal, still slower than it should be etc, but at least its functional for now. Sorry if I sound irritable in this post, I'm not meaning to, just trying to address everything u said. And I will try the driver program u reccommended."

  • 2 more comments 
  • Dutchy2050
    Dutchy2050 Oct 20, 2013

    EDIT: I started my past with " Like Mike mentioned above". What I ment was Mike's solution in the "Suggested Solutions" below :)

  • Dutchy2050
    Dutchy2050 Oct 20, 2013

    *past=post

  • Dutchy2050
    Dutchy2050 Oct 20, 2013

    *past=post

  • Dutchy2050
    Dutchy2050 Oct 20, 2013

    There should be an option to edit or delete your own posts... Sorry about the mess...

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Sounds like virus, get malware bytes.

Posted on Oct 19, 2013

  • Dawnee Rider
    Dawnee Rider Oct 20, 2013

    ty, i got that program as a free trial and it removed/quarantined 166 files that were infected... running good, at least for now .. so we will see :)

  • poepad Oct 20, 2013

    Get a good free virus protection program that will stop 99% of viruses.

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SOURCE: Acer desktop mouse,keyboard not functioning, monitor also not wor

If there is no display on the monitor, then your computer is not sending a video signal to the monitor.
This could be caused by a bad video card or some other hardware problem. I would open the case and disconnect all the devices (hard drive, CD, etc. Leave only the CPU, memory, and video connected. You could leave the keyboard and mouse connected too.
If your computer then starts, you can start to add devices (after turning the computer off) one at a time.
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Posted on Nov 05, 2009

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