Question about GE JES1288SH Convection/Microwave Oven
Meezy, that plate is called a "wave guide cover" and it's shorted out for a reason, (the part number is WB06X10541 and it appears to be a Factory order part). The reason it's shorted is probably due to a failed magnetron, the component used to create the microwaves. The magnetron carries a 10 year warranty from GE. Call 1-800-GECARES for a warranty repair. You'll need the complete model and serial numbers... they are on a sticker inside the microwave. Hope this helps!
Posted on Sep 27, 2007
Actually, in most cases, this is a simple, do-it-yourself fix. If the arcing has not been going on too long, you probably don't have any trouble with the magnetron yet. What happens is grease and/or food particles build up on and behind the cover and will eventually arc. If it is not cleaned (or replaced if damaged) then eventually it will lead to damage to the cavity and possbily to the magnetron. If the cover is held in place by a nylon rivet, carefully remove it. Then pull the cover out. Clean both sides with warm soapy water, rinse and dry completely. Be sure the cavity behind the cover is clean, too. Be careful since the metal edges may be sharp. If the cover is charred or burned, it will have to be replaced. You can find one here: http://tinyurl.com/gv383 If the oven cavity is charred, it will need to be cleaned, sanded and touched up with high temperature allpiance paint, available from most home centers, etc. Please reply back if you still have questions. I appreciate your thoughtful reply. Good luck.
Posted on Sep 28, 2007
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