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I bought a FreeFlow hot tub from a friend. The pump just continually runs for 15-20 seconds then shuts off. The temperature also is not rising, I can't seem to get it to work properly no matter what I do. I've tried everything in the owner's manual. Does anyone have any other suggestions? I'd really like to be able to use the hottub and not get rid of it.

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Its the heater coil..... same thing happened to me... easy fix

Posted on Jan 17, 2014

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Thanks for your question. A hot tub is one of those items I personally do not recommend purchasing used, unless from a reputable dealer that can provide some type of warranty or service contract. I only say this because it\'s possible for them to have many many problems indiscernible to the naked eye.As for your particular hot tub, are there any error codes on the topside display? when the tub shuts off does it trip the breaker as well? it sounds as though there may be a problem with the circulation pump or possibly one or both of the heat sensors. it could also be the heater itself is not functioning properly and this is causing the system to shut off. Unfortunately, without more information, or looking at the tub I cannot tell you which of these to troubleshoot first. The only other option I can think of is to call a service technician to inspect the tub,a service call runs about $60-$90 per hour, If you could give me the error code(s) readout from the topside we could establish a starting point, otherwise we\'re just flying blind & I don\'t want you to spend money replacing parts that still work. If you can post again with an error code I\'d be glad to go from there, I\'m sorry I couldn\'t help more...

Posted on Nov 09, 2013

  • John Chorko
    John Chorko Jan 17, 2014

    its the heater coil..... same thing happened to me... easy fix

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SOURCE: i have a freeflow legend hot tub. the gfi was

It sounds like there may be a short in it causing the breaker to trip. I would disconnect the wires from the new element, tape them up and test for the problem again. If it still trips it is not related to the heater element. If it still trips it is not related to the heater element and therefore additional diagnostics need to be used to find out what is is wrong.

Posted on Sep 06, 2011

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