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I bought a FreeFlow hot tub from a friend. The pump just continually runs for 15-20 seconds then shuts off. The temperature also is not rising, I can't seem to get it to work properly no matter what I do. I've tried everything in the owner's manual. Does anyone have any other suggestions? I'd really like to be able to use the hottub and not get rid of it.

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Its the heater coil..... same thing happened to me... easy fix

Posted on Jan 17, 2014

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Thanks for your question. A hot tub is one of those items I personally do not recommend purchasing used, unless from a reputable dealer that can provide some type of warranty or service contract. I only say this because it\'s possible for them to have many many problems indiscernible to the naked eye.As for your particular hot tub, are there any error codes on the topside display? when the tub shuts off does it trip the breaker as well? it sounds as though there may be a problem with the circulation pump or possibly one or both of the heat sensors. it could also be the heater itself is not functioning properly and this is causing the system to shut off. Unfortunately, without more information, or looking at the tub I cannot tell you which of these to troubleshoot first. The only other option I can think of is to call a service technician to inspect the tub,a service call runs about $60-$90 per hour, If you could give me the error code(s) readout from the topside we could establish a starting point, otherwise we\'re just flying blind & I don\'t want you to spend money replacing parts that still work. If you can post again with an error code I\'d be glad to go from there, I\'m sorry I couldn\'t help more...

Posted on Nov 09, 2013

  • John Chorko
    John Chorko Jan 17, 2014

    its the heater coil..... same thing happened to me... easy fix



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SOURCE: i have a freeflow legend hot tub. the gfi was

It sounds like there may be a short in it causing the breaker to trip. I would disconnect the wires from the new element, tape them up and test for the problem again. If it still trips it is not related to the heater element. If it still trips it is not related to the heater element and therefore additional diagnostics need to be used to find out what is is wrong.

Posted on Sep 06, 2011

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The thermistor beneath the accumulator inside the sump detects the water temperature as it begins the first 8 minutes of the main wash cycle. During this time, the controller expects the thermistor to detect the 2-4 degrees rise in the water temperature when the first 8 minutes is completed. If the expected temperature rise is not met, the controller will not be satisfied. It will shut the dishwasher down and blink the clean light 7 times. Press the heated dry then normal wash buttons in the same sequence two times. The unit will enter diagnostics mode, but can be stopped by pressing the cancel button. It will clear the fault and makes the dishwasher run normal but the fault will appear again if you have problem in either of the following:
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If the heater is not working, the water temperature will not rise then controller will shutdown the machine.
If there's no water entering the machine, no water will be heated and there's no way the controller through the thermistor can detect any rise in temperature.
If the pumping motor is not working, the water cannot circulate over the heater and be heated. Again, the controller will not be satisfied.

You can bypass this fault detection feature by filling the machine either with extremely cold or extremely hot water. Water colder than 62 or hotter than 160 degrees Fahrenheit will make the controller not to check for a temperature rise but rather continue on the next cycle.
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