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I have a 3220-1423kt scanner and it stoped working

I have a 3220-1423kt scanner and it stoped working

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My Epson 1240 has just stopped scanning the bottom half of the flatbed. It makes a crunching noise and goes back to the top.


The Track/chain that the scanner bar follows might have some debris/dirt whatever on it stoping it from moving further. Alternatively the motor might have a problem. you can take the cover off and blow that area with a con o' air. Make sure not to get dirt or prints on the scanner or the bottom of the glass

25630969-kdbydlvhgx3mczs4yctz3wk3-5-0.jpg Basic idea of most scanners

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Try deleting that shortcut and get a new one from the Programs folder. Find the HP scanner folder and get a new shortcut copy to your desktop.

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It sounds like you have a faulty Instrument panel Cluster (IPC) Your local dealer will have to confirm this as independant shops don't have the scanner capabilities for this diagnostic procedure.
I hope this helps.
Thank You,
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1 Answer

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Use the following link to download the software.

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1 Answer

Scanning


This is all due to driver compatibility issue,please thry this,first remove all software n drivers for the scanner ,download driver from this site by selecting ur operating system,n install,do remember to reboot ur laptop after removing previous software.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=14003

do revert
thnx N

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