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My Netflix movie tends to fade during showing. What to do to correct?

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Log on to the site and view the problem is the link
https://contactus.netflix.com/contactus?locale=en-PS

Posted on Oct 20, 2013

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On my roku on my t v I do not have sound on netflix


It maybe possible that the audio selection is incorrect.
Play a movie or tv show.
During playback press DOWN arrow.
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Under Audio, select STEREO

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Are you trying to update the netflix app? if so on what device?
or are you trying to update the movie/show list? if so netflix has limited space on their servers to run smoothly for their millions of customers so they don't have everything ready to stream at once, they do however have everything on dvd which will make it to your house within the week.

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The show I was watching is suddenly gone...why?? How can I get it back??


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Why do Netflix movies keep stopping?


It could possibly be a slow internet connection speed. Netflix posted requirements. This is a good site to check your speed. http://www.speedtest.net/ Internet Connection Speed Recommendations Below are the Internet download speed recommendations per stream for playing movies and TV shows through Netflix.
  • 0.5 Megabits per second - Required broadband connection speed
  • 1.5 Megabits per second - Recommended broadband connection speed
  • 3.0 Megabits per second - Recommended for SD quality
  • 5.0 Megabits per second - Recommended for HD quality
  • 25 Megabits per second - Recommended for Ultra HD quality
HD Video Quality
Movies and TV shows we have available in high definition will play in 720p or better with a fast enough internet connection. To watch Netflix in HD, ensure you have a HD plan, then set your video quality setting to High in the Playback Settings for your account.
Netflix Bandwidth Usage
Higher quality video uses more bandwidth than lower-quality video. If your service provider applies a bandwidth or data cap to your Internet service, you canManage Bandwidth Usage by changing the video quality settings to Low or Medium to consume less data.

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Trying to watch netflix and the screen goes green and stays that way


-what device do you use to stream Netflix?
-what internet service provider?
-what speed?
-does it happen during the movie or after it starts?
-does it happen with Youtube videos (of any length)?
-where are you located geographically?
-have you called Netflix tech support?

Mar 20, 2014 | Netflix

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When i go the nitfix i can only get one movie


If I understand you correctly, you are using Netflix and can only view one movie, here is the solution, let's reset Netflix.
1. Pickup the Kindle, unlock if the device is locked. Make sure the Kindle is connected to Wireless Internet.
2. On the Kindle pull down the upper Status bar, select More+
3. Find the Applications tab, select Installed Applications
4. Scroll down to Netflix
5. Clear the Data and Cache
6. Reboot the Kindle
7. When the Kindle is back to the desktop, go to Apps
8. Make sure you are on the Device and find Netflix
9. Open Netflix, sign into Netflix using your Netflix email and password
10. Search for your favorite movie or show, you should now have full access to Netflix.

Apr 23, 2013 | Amazon Kindle Fire HD

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