Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: SCAN,COPY,FAX PROBLEM
An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print.
Posted on Nov 01, 2007
I tried everything. I unplugged the machine and moved the printer cartridges to the far left and cleaned and pressed down the spring loaded sponge on the right, over and over again. I also moved the springloaded thing (w/white plastic) forward and backward. Another suggestion was to move the print cartridge holder back and forth sideways. None of these things helped. And there was nothing visibly out of place. I was stumped. Then I found a thread that suggested Windex!!! Even though the error seemed to correlate with a paper jam that had occurred, I was ready to try anything. I got paper towels and windex (I didn't have an eye dropper). I sprayed the paper and cleaned where the cartridges normally sit. Nothing. In desperation I sprayed each pad below the cartridge in the middle area and I sprayed the "sponge" thingy to the right. Really soaked it. Cycled the on/off about 3 times and IT WORKS! (Fingers are black but that's a minor issue compared to unhooking and transporting and waiting and paying for service...) When you cycle the Windex through it soaks up the sticky dried up ink and cleans things up. Don't use other cleaners--use Windex or water.
Posted on Feb 26, 2009
I think that error code means a problem with the scanner/lamp. Any type of Exxx code means the machine needs (repair) service. This is a fairly new product and should still be in warranty, so I recommend you contact your regional Canon service agency.
Posted on Nov 11, 2009
Did you download the latest drivers from the website? It looks like they were posted this month. I would report the issue. It is quite likely there is a compatibility issue. Have you contacted canon at all about this problem? Once I have more information I can try and assist you further.
Also check out my tip on how to save money using less ink:
Posted on Jan 27, 2010
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