I have a GE refrigerator GTS22KC that stopped cooling. The freezer fan seemed to still be working, but both the freezer and the fresh food compartments became warm within a day. (Stuck in defrost?) We had been noticing that the temperature was hard to control over the last few months. Stuff would either be too warm or would freeze in the fresh food section. The freezer seemed fine, but began to warm up yesterday.

GE refrigerators use a board to control cooling and defrost functions. The fresh food compartment also utilizes a motorized damper, and some models even have a fresh food fan. Air enters the fresh food compartment at the top left corner, and the return air is also in the left wall down near the crispers. Both paths must be clear.

if you go here you can see the damper,fan assy. that's in the top of your machine in the fresh food side
http://www.repairclinic.com/PartDetail/Damper/WR49X10091/1055112
this is a damper with another fan in it,when the t-stat calls for cold air the damper door opens to let the cold air in from the freezer and the fan in it blows the cold air around inside the fridge,if the freezer is fine and the fridge side is warm most likely this is your problem,part number WR49X10091 and it's around 130 dollars.unplug the machine,remove the light cover on the ceiling,remove the 1/4 inch screws and drop the light assy.remove thhe filter cover on the right side so you can remove the damper assy.pop off the cover on the piece that runs up the back center,remove the screws to the damper,read the instructions and put it back together again.should take you around 45 to 60 minutes.hope this helps and good luck.

OK I need to ask you a few questions about your refrigerator. You mentioned that both sections are warm does this mean not cooling at all as if warm like room temperatures or do you mean not cooling enough to make ice or keep food at safe temperatures like 38 degrees f.? please answer theses questions because this will tell me a lot. If you look into the rear of freezer do you see snow or frost building on the rear wall of freezer? If yes then unplug and begin manually defrosting and placing frozen goods into a standby refrigerator. We will need to decide if there is a defrost problem, compressor start problem or a motherboard problem. Could you do that and answer these questions ASAP so we can get you going or decide what direction you will need to take. Thanks, Sea Breeze

Did you replace your fresh food thermister?
This manual gives you an idea where the fresh food thermister is located HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

I need you to confirm that your model number is ZICS360NR and I will help you, Sea Breeze

Je your defrost thermostat, heaters or timer is not working correctly or at all. The freezer has the coils that freeze the freezer and cools your fresh food area. When your defrost does not work these coils become blocked with ice and will not let air from fans pass through!!! Leaving a moderate temp in fresh food area.

In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

i would take the back freezer panel off and see what kind of frost pattern your coils have.they may be frosted over and the begining of a defrost problem.

It´s probably overloaded. Any refrigerator has a specific cooling capacity eg x Kg/24hours. you must check that capacity and charge acording to that.

The bulbs dim glow is a worry, sounds like not enough voltage is getting there. If you are comfortable with a multimeter, check what the voltage is at the bulb socket. If you have a low voltage issue due to say the transformer not working properly then the fan will also have low voltage (or no voltage). No power, no fan, no cooling. I'd suspect there are voltage issues with that transformer, especially since it's a 240 VAC model. A transformer typically steps down the 240 volts to 120 volts for light bulbs and maybe even the fans (or the whole refer). The repair man may be correct in that the transformer is built in to a circuit board but it COULD be a stand alone transformer.