Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case
I purchased a NexStar 3 USB 2.0 External from ebay about a year ago (it was brand new according to the previous owner). It has 3.5 enclosure with usb 2.0 interface. When I plugged it to the power socket, the blue light shinning as per normal. However, my computer (windows XP), my laptop(windows XP), my friend's computer(windows Vista) and my friend's laptop (windowss Vista) is not detecting it at all. I have checked under disk management under (which is under computer management) and it is not showing either. I have many backup documents in there. I would greatly appreciate any help. Thanks a lot !
Sounds to me like driver related problem. Download this tool: Driver Update and update the drivers. Have a nice day
Posted on Jan 05, 2015
I'm not a computer expert so I won't use too much tech language but after months of dissapointment, I finally got my NexStar 3 to work and it was actually easy!
At first I thought it was a driver problem so I tried to find a driver on line or in the disc provided (it wasn't neccessary as I run windows XP).
Then I actually opened the disc provided and found the PDF manual and opened that for a read (maybe the answer was in there?) Yep!! It has the answer you are looking for. Part of this manual 5.2 describes that "a partition is required" if the hard drive does not appear under My Computer.
To do this you:
Right click on your "My Computer" icon and choose "Manage",
Under "Storage" on the LEFT pane, select "Disc Management",
Find the drive (mine was around 300GB so I knew it was the one) at the bottom Left and "Initialize" the disc by clicking on "not initialized",
Then in the bottom RIGHT Pane, where the status bar is, Right click and choose New Partition,
Follow the directions from the Wizard. (Recommended partition type is "Primary" and file type "NTFS".
When this is done you should see your drive under My Computer.
NOTE: This formatted around 23GB on the newly created "E" drive I selected.
After this, by Right clicking the other unallocated area of the drive I went on to format the rest of the drive as a "F" drive which contains the other 256GB.
Hope this helps!
Keith in South Australia.
Posted on Sep 20, 2008
Had the same problem but i figured it out.
Click start then run or press the windows button and r at the same time. Then type in diskmgmt.msc and press ok.
In the disk managament right clicn the disk with yellow explmation sigh and then select reactivate disk. no re format req
Posted on Jul 18, 2008
I had the same problem but i figured it out. So first i plugged it in nothing happened. The second time i plugged it in it said USB Mass storage Device detected and installed. If you get this than this should work because it worked for me.
if you don't have anything important on the drive click start then run or press the windows button and r at the same time. Then type in diskmgmt.msc and press ok. Right click on the drive if it shows up and format it. Then see if it shows up in the windows explorer.
Posted on Jul 10, 2008
Try setting your jumpers to SATA I. I did this and it worked a treat. Real easy on WD's (8 pins) - check website for settings, but not sure on the new Seagates with 4 pins
Posted on Dec 30, 2007
SOURCE: Nexstar External drive
If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.
Posted on Oct 22, 2007
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