Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

5 Answers

Computer not detecting NexStar 3 USB 2.0 External hard drive

I purchased a NexStar 3 USB 2.0 External from ebay about a year ago (it was brand new according to the previous owner). It has 3.5 enclosure with usb 2.0 interface. When I plugged it to the power socket, the blue light shinning as per normal. However, my computer (windows XP), my laptop(windows XP), my friend's computer(windows Vista) and my friend's laptop (windowss Vista) is not detecting it at all. I have checked under disk management under (which is under computer management) and it is not showing either. I have many backup documents in there. I would greatly appreciate any help. Thanks a lot !

Posted by on

  • 5 more comments 
  • Anonymous Jun 13, 2008

    it sucks man its noe even three months and its not even opening up . I wont recommend any one to buy this product remember i said so!!!

  • Anonymous Jul 31, 2008

    Hi, My laptop detects the external drive but does not want to install the software cause it says that Cypress AT2LPRC42 driver is missing. On the problem report is says that there is 1 cache file missing or corrupt. Is there a way I can get the driver and download it on my Laptop? Will it work or will I have to format the drive (there is lots of info on there I need, cannot afford to lose it!) please help

  • Tesh Aug 02, 2008

    i plugged the esternal drive in on my windows vista, and it was not picked up, i tried restarting computer, and i also tried to check for any storage devices on my computer-yet again nothing was picked up. i wanted to add new hardware but i was not too sure what i was doing. that is when i decided to check the internet

  • Anonymous Sep 28, 2008

    Same issue. Not detected on my xp laptop nor any other computer.

  • harshzzzzzzz Oct 04, 2008

    same....solution did not work for me.....

  • harshzzzzzzz Oct 08, 2008

    I TRIED ALL THE SOLUTIONS BUT MY COMPUTER OIS NOT RECOGNIZING MY PORTABLE HARS DRIVE NEXSTAR 3 BUT IT RECOGNIESES ON OTHER COMPUTERS WHAT IS THE PROBLEM IN MY COMP...?

  • harshzzzzzzz May 11, 2010

    nothing is helping.....are there any more solutions ?

×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi,
Sounds to me like driver related problem. Download this tool: Driver Update and update the drivers. Have a nice day
Tom

Posted on Jan 05, 2015

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I'm not a computer expert so I won't use too much tech language but after months of dissapointment, I finally got my NexStar 3 to work and it was actually easy!

At first I thought it was a driver problem so I tried to find a driver on line or in the disc provided (it wasn't neccessary as I run windows XP).

Then I actually opened the disc provided and found the PDF manual and opened that for a read (maybe the answer was in there?) Yep!! It has the answer you are looking for. Part of this manual 5.2 describes that "a partition is required" if the hard drive does not appear under My Computer.

To do this you:
Right click on your "My Computer" icon and choose "Manage",
Under "Storage" on the LEFT pane, select "Disc Management",
Find the drive (mine was around 300GB so I knew it was the one) at the bottom Left and "Initialize" the disc by clicking on "not initialized",
Then in the bottom RIGHT Pane, where the status bar is, Right click and choose New Partition,
Follow the directions from the Wizard. (Recommended partition type is "Primary" and file type "NTFS".

When this is done you should see your drive under My Computer.

NOTE: This formatted around 23GB on the newly created "E" drive I selected.

After this, by Right clicking the other unallocated area of the drive I went on to format the rest of the drive as a "F" drive which contains the other 256GB.

Hope this helps!

Keith in South Australia.

Posted on Sep 20, 2008

  • Sarah Jun 21, 2012

    Will that delete the data I have on the drive already?

×

Ad

Had the same problem but i figured it out.
Click start then run or press the windows button and r at the same time. Then type in diskmgmt.msc and press ok.
In the disk managament right clicn the disk with yellow explmation sigh and then select reactivate disk. no re format req

Posted on Jul 18, 2008

I had the same problem but i figured it out. So first i plugged it in nothing happened. The second time i plugged it in it said USB Mass storage Device detected and installed. If you get this than this should work because it worked for me.
if you don't have anything important on the drive click start then run or press the windows button and r at the same time. Then type in diskmgmt.msc and press ok. Right click on the drive if it shows up and format it. Then see if it shows up in the windows explorer.

Posted on Jul 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Try setting your jumpers to SATA I. I did this and it worked a treat. Real easy on WD's (8 pins) - check website for settings, but not sure on the new Seagates with 4 pins

Posted on Dec 30, 2007

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

fire sine
  • 382 Answers

SOURCE: Nexstar External drive

If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Posted on Oct 22, 2007

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Vantec Nexstar 3 driver download


Vantec Nexstar 3 drivers can be found at driverupdate us.Take a look, and enjoy

Apr 04, 2010 | Vantec NexStar-3 External 3.5inch...

1 Answer

I have a NexStar 3 external hard drive that is not being recognized by my computer. It used to work now it gives an unknown device message


remove the hard drive restart your computer the plug the hard drive back into your usb port this should come up with new hard ware found and install the driver If not try a different usb port or your sata drive

Mar 30, 2010 | Vantec NexStar-3 External 3.5inch...

1 Answer

Pendrive more than 2gb dont detect


usually 2.0 USB driver donot detect bigger capacity pendrives. so you need to install the driver for suitable capacity

Jan 15, 2010 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Windows 7 NexStar drivers and installation needed


No device-drivers are needed. Just connect this USB device, and Windows will recognize it. If there is a "one-touch-backup" button, it won't work, but you can still use drag-and-drop to copy files from your internal disk-drive to this external disk-drive.

Jan 01, 2010 | Vantec NexStar-3 External 3.5inch...

1 Answer

CPU won't read it im running xp


Ok, here's some step by step instructions.

First is the light on the nexstar coming on when you plug it in, if so what colour? If not try using both USB connectors on the PC end to plug in, it's possible you're not getting enough power if the light is not on as many 2.5" hdd enclosures require 2 USB connections one for power and data and the other for additional power.

Next, if the light is on but no drive in my computer, right-click on my computer, then left-click manage, select disk management from the MCC window that pops up. If your Nexstar HDD shows up here, identify it on the bottom part of the window and report back what is said there.

If it is not there and the light is on, try a different USB port. If the light is not on or you tried the other ports and still no luck the enclosure itself may have failed.

Try moving the HDD into a new enclosure and try again. If this works, Great, if not then the HDD may be damaged and may need a pro to get your files back. If that is the case report back here with your progress and region and I will recommend an appropriate pro.


Hope this helps FixYa,

Chris

May 09, 2009 | Vantec NST-285S2-BK NexStar SX 2.5"...

1 Answer

Nexstar.3 Sata external drive woun't start


I also have the same problem. I bought a 500gb WD HDD and it worked great via USB for about 4 days, not the computer does not have it. i am running windows xp home. i can also hear the drive working and the blue light comes on, but it is delayed. When it was working correctly it came on instantly and the computer found it instantly.

May 19, 2008 | Vantec NexStar-3 External 3.5inch...

1 Answer

Nexstar IDE to USB, Will Not Show Up


Hello

Have a look at the link below, it should be of help.

Click HERE to navigate.

Please feel free to let me know of you have any further questions.

Kind regards
Lock123

Apr 06, 2008 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Nexstar External drive


If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Oct 04, 2007 | Vantec 1 Bay NexStar 3 USB 2.0 External...

Not finding what you are looking for?
Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case Logo

10,322 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vantec Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Willem.
Willem.

Level 2 Expert

359 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Are you a Vantec Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...