Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansa Hack!!! please help!

I have a sansa of 4gb and recently i bought a micro sd card of 1gb. I dont care that it needs to refresh the database every time that i turn it on (is that normal?). Now it just happens that when i turn it on the screen stays on the SanDisk logo and if the micro sd card is in, a white stripe appears at the bottom of the SanDisk logo and then after a while it goes to the Refreshing Database mode and here comes the hack... The screen just becomes white and then it restarts itself all over again. If i force it tu turn itself off by holding the power button a LONG time AND remove the microSD card then it boots up faster but After the sandisk logo a Language selection comes up... i choose english and then i see in the Info part that it detects all my songs, but when i go to Music, theres NO SONG AT ALL!!! one time, it actually read some info but it was all just weird symbols and stuff... once i restarted it, i didnt see them again. Im currently backing up my music (cause its STILL THERE), but what do I do? I bought my Sansa at US but im currently at Costa Rica in central america, what can i do? is there a sansa repair shop here?... HELP PLEASEEE!!!!!!!!!!!!!oh one last thing, once it has to be restarted on the mode where it doesnt detect my music, the usb mode has to be changed to the first one). PLEASE HELP!!!

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  • kamotkreator Sep 27, 2007

    Thanks SO MUCH!!!
    well i decided to change all the music. so there shouldnt be any trouble... i had like 20 MB free so that should be it. Thank you, really.

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1 Answer

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  • Master
  • 626 Answers

You device is too full. You need minimum 6MB for the "music database". The more music you have, the bigger the database needs to be. Try freeing up 30MB or so, that should solve it. Please add to the question, dont select NOT HELPFUL if this didnt work. Best of Luck.

Posted on Sep 26, 2007

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Posted on Jan 02, 2017

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  • 31 Answers

SOURCE: Sansa Hack on Refreshing Database!!! HELP!!!

Refresing the database every time you turn on your player is not normal and is indicative of corrupted firmare (one of the most common problems with this player). When did you buy this? The old firmware will not support higher-capacity MicroSD cards. If you try to use one, you need to downgrade to .12A and then upgrade to the newest firmware. Full instructions available here: http://www.anythingbutipod.com/forum/showthread.php?t=11233

Posted on Sep 28, 2007

ThaMp3Doctor
  • 8596 Answers

SOURCE: Stuck on Refreshing Database

It needs a firmware upgrade, most likely. Read the following for every possible recovery method:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 07, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Freezes on refreshing database

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 15, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: freezing at refreshing database

Download the Sansa Firmware Updater and update the firmware - available from Sandisk's website.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 28, 2009

Schmead10
  • 650 Answers

SOURCE: My MP3 Sansa e200R froze while refreshing the database

Hold the menu button down for 15 seconds. This will reset the player

Posted on Mar 25, 2009

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Sansa Hack on Refreshing Database!!! HELP!!!


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there nothing wrong its jsut the way the mp3 player refreshes the play lists mine does it too

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Refreshing database - Everytime


It's only reading the data on the micro sd, it just has to have that little time to do that, even if there is hardly anything on the sd, it still needs to check it out, just like it does with its own drive. Don't seat it, if you don't like it see if you can put the data onto the main drive of your sansa.

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Refresh database looping


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Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

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