Question about Polycom SoundPoint IP 335 AC

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Polycom soundpoint ip 335 line:unregistered

Polycom soundpoint ip 335 line:unregistered

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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corydzbinski
  • 7 Answers

SOURCE: Polycom Soundpoint IP 501 - URL call is disabled

This in it's most basic description means that the phone is unable to register with the SIP server, most likely for lack of internet connectivity or a firewall blocking the packets.

If you've verified connectivity and opened the proper ports and the phone fails to initialize and still getting “URL Call Disabled” or all of the above parameters are correct, update the firmware for the router. This can usually be done within the router configuration. Then reboot in order, the cable modem or DSL, the router or switch, then the phone. This may solve the problem.

If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

Posted on Jul 02, 2009

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CoquiBiz
  • 103 Answers

SOURCE: "Couldn't contact DHCP" error

Check on the router if you are distributing enough IP addresses.

Posted on Jul 30, 2009

virusi
  • 95 Answers

SOURCE: what is the default password for Polycom

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Posted on Dec 22, 2009

Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"

brodie7838
  • 11 Answers

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Posted on Jan 12, 2010

  • 5 Answers

SOURCE: Polycom SoundPoint 550-Only Showing 1 line

On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.

Posted on May 31, 2010

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1 Answer

On Polycom 335 how do I reset voicemail for new employee


"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf "

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf

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2 Answers

How to fix Polycom soundpoint IP 335 with surge damage


The IP 335 is an entry level phone so it is doubtful that there would be anything like a fuse in it. From what you've described here I would say the phone is fried. Moving forward I would recommend to always keep your important electronics on a good quality surge suppressor and/or a UPS. Good luck.

Jun 26, 2012 | Polycom SoundPoint IP 335 IP Phone

1 Answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

Jun 15, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

How much internet speed is required to run polycom soundpoint 330


For one line, you need both upstream and downstream of 90kbps for good quality.

Mar 02, 2011 | Polycom SoundPoint 330 IP Phone

1 Answer

Polycom SE225: my verizon line provide caller id does not displa


Due to the age of the SoundPoint Pro, it some of its features are not compatible with newer phonesystems, such as CableVision. There are no software updates for the SoundPoint Pro, and as long as the Caller ID is enabled there are no other settings or adjustments that can be made to workaround these kind of problems unfortunately. I recommend contacting your service provider to see what kind of caller ID signaling they are using; most likely they will be using a newer digital system, or MDMF which is not backwards compatible with SDMF or earlier CID receivers.

Dec 05, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Polycom SoundPoint 550-Only Showing 1 line


On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.

Jul 29, 2009 | Polycom SoundPoint IP 550 IP Phone

1 Answer

Connection Problem


I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps

May 14, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Making a Polycom SoundPoint 501 work on an Avaya IPO


As you have probably found, SIP phones are not supported until R5, which just came out.

Nov 11, 2008 | Polycom SoundPoint IP 501 IP Phone

1 Answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 28, 2008 | Polycom SoundPoint 330 IP Phone

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