Question about Big Fish Games Video Game Consoles & Games

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Big fish games keeps charging me $6.99 every month since sept. 2012 I have not purchased any games in that time nor does it show as a credit to my account. I have contacted my credit card company to stop these charges but they can only go back 3 months. big fish now has more than $78.00 of my money and I have nothing. please advise, they will not answer my emails.

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  • 164 Answers

The only thing you can do is to continue to contact big fish games and explain your situation. You've already contacted your credit card company so that is good. Make sure they put a stop payment on that charge so no further charges will occur.

Posted on Oct 20, 2013

Testimonial: "Dear Mr.Hoffman, thank you for your input the only problem is that Big Fish will not respond to any communications."

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Posted on Sep 16, 2009

fieldy14
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SOURCE: This is Randy Schreyer Ref7971490 . I purchased

Contacxt the financial institution that they are taking the money from and ask them to deny any further payments to be paid, the bank is able to defer anyone trying to reach a payment if you, as the account holder, are the one forking out the money. I hope this helps. Good Luck.

Posted on Nov 25, 2009

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1 Answer

Monthly deductions from Big Fish Games of $6.99 each month. I have no Fish Games what is this charge for ?


Check your payment method for monthly subscritions. Sometimes they are deceptive and you gotta make sure what it says. Paypal as a payment method offers monthly subscriptions. Google wallet does as well. Login and double check.

Jun 21, 2016 | Big Fish Games Video Game Consoles & Games

1 Answer

In Aug./Sept. I downloaded games and have not had Windows 10 and lost my bigfishgames. I have been had these games and have been charged monthly for them.


you should speak to customer services @ bigfishgames.com



if it is fraud you report it to your credit card provider who will deny / stop future charges

Jan 28, 2016 | bigfishgames.com

1 Answer

HOW DO I GET BIG FISH TO STOP BILLING ME?


heres the phone number for big fish 1-206-448-6628
or dispute charges with your credit card company

Aug 13, 2015 | Big Fish Video Game Consoles & Games

1 Answer

I am trying to cancel my monthly serive fee of $6.99. I think I can cancel at anytime. My name is Vivian Lewis and the card which it is billed to ends in 6296.


You can always cancel the recurring bill with your credit card company or your bank, if its not letting you do it on their website

here is an example of how to do it with bank of america
Cancel Recurring Payment

if that doesn't work you should also be able to contact your credit card/bank and ask them to

Mar 11, 2015 | Big Fish Games Video Game Consoles & Games

1 Answer

I am being charged each month for big fish account so i can get games - i wish to discontinue this account/charge - how do i do this?


Why are you being charged every month? Is that part of a special program where you build points for a free game? If you go to BFG and click on support and keep clicking it as you probably will not get help under the frequently asked questions. Then tell them what you want to do.

Nov 15, 2014 | Big Fish Games Video Game Consoles & Games

1 Answer

I thot I cancelled. Still being charged. Card 4342xxxxxx1217


Call your bank, say the card has been broken and need a new one, that way Big Fish can't charge your account

Oct 07, 2014 | Big Fish Games Video Game Consoles & Games

1 Answer

Big fish games


You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Jul 16, 2013 | bigfishgames.com

1 Answer

I don't have an account with Big Fish Games and you continue to bill my credit card for 6.99 from them for what I DON'T KNOW . I would appreiate if you would correct this.


Hello,
You will have to get in contact with Big Fish Games to stop this. If you can not get in contact with Big Fish Games, if you call your credit card company and explain the situation, they will put a block on the transaction and once the Big Fish Games sees the money is being rejected, they will stop or try to contact you and then you can give them an ear full.
You can contact Big Fish Games here:http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTMxNTk3ODEyNi9zaWQvYkdCQVkxRWs%3D
Another thing to note: If you know you never purchased games from the Big Fish Games company, your credit card information may have been leaked at some other website or store you have been to and now the thief is "testing" to see if the account is active by using it on websites such as Big Fish Games. You may want to get a new card and cut this one up.
Chris

Sep 14, 2011 | PayPal Accounts

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