Question about T-Mobile Concord

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Pattern lock out

So, I literally just bought my first phone today, and I locked myself out. I have been trying to answer my new pattern, but its always wrong. The option to use Gmail has never came up. I want to not reset I, but use it because I just got it.

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The only way to reset the phone is to be logged in, and you cannot do that as you are locked out. Since you bought your phone from T-Mobile, take it back and they may be able to help you with it. Since you are locked out, there may not be much else you can do. In the future, don't put a password into a phone until you get used to it. Try a session with the user guide. Putting in a wrong password 10 times, could lock you out permanantly.

Posted on Oct 18, 2013

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