Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
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Is your product in warranty or out of warranty?
For In-Warranty products, please do not do any self troubleshooting. Immediately contact HP technical support to have them troubleshoot the problem for you. In most cases, printers with these error messages are replaced but you must also be patient and follow the technical support's instructions and basic troubleshooting. I recommend you to read our article on how to contact HP technical phone support.
For Out-of-Warranty products, I am afraid you have to exert extra effort to be able to resolve this issue on you HP printer. Below are ways that I recommend to resolve this.
You need to do some basic troubleshooting steps below and hope that it would fix the problem.
Generally, when you have this type of error message displayed on your printer screen your printer may be permanently damage, resetting your hp printer may fix it in some cases but it is almost certain that the problem wil reoccur.
"0xC18? errors may also mean that the printer's temperature is below 40F/5C.. Try warming up the printer and try again. If you have reached this part already and still the problem is not yet fixed, do not worry I still have 3 more suggestions to help you with this problem.
1. Chat for free in real time with an HP online support agent. Hopefully, HP can be able to support you on this.
2. I have stumbled upon a solved problem at fixya wherin user SagarJD was able to provide a special reset for the ink system and was able to successfully solve the ink system failure with error:OXC18a0205. You can try following his procedure.
3. If you have reached this part already, then most probably your product's Ink System is permanently damaged and it is certainly unrecoverable. Servicing the printer is not what I recommend on this. Instead, I suggest you call HP tech support and upgrade your printer to newer model.
By the way, there is another way. By now you are getting ready to replace your printer, right? Why don't you this last solution, and try it to resolve this issue. This step is only intended for OUT-OF-WARRANTY products ONLY as doing this step on IN-WARRANTY products can VOID YOUR WARRANTY. Do this step at your own risk.
There is a CMOS battery inside your printer that keeps track on your printer's history. Ink replacements, resets, etc... Try resetting the data stored on your Hp product by removing the CMOS battery and then putting it back in after 30 minutes. Unfortunately I could not tell where you can find this battery inside your product as location differs for different products but here's what the battery should look like inside your printer.
Oct 13, 2010 | HP Photosmart C6180 All-In-One InkJet...
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