Question about Sentry Fireproof Safe

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How do I get my lost combination to my Sentry 1380 safe?

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  • Sentry Master
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Posted on Jun 23, 2015

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Posted on Jan 02, 2017

BElectric
  • 1140 Answers

SOURCE: Lost combination to a Sentry

Hi -

You will need to contact sentry to recover the unique combination for your safe. There is no master combination or key entry to this safe.

If you are in the US and your safe was registered with Sentry, you can recover your password online from here:

https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

If your safe was not registered with Sentry, you will need to send a notarized letter to Sentry, stating ownership of the safe along with the serial number. Please visit the link above for information on lost combinations and to download the notary form. You can also download the notary form by clicking on this link:

https://www.sentrysafe.com/pdfs/NotaryForm06-2010.doc

You can also contact Sentry Customer Service on 1-800-828-1438

For UK and Europe, you will need to contact Sentry Customer Service Europe:

+44 (0)1234 353444
(Monday-Friday 9:00am - 5:30pm GMT)
Email ca.eu@sentrysafe.com


If neither of the above locations applies to you, please let me know your location and I will provide the relevant customer service contact details for your location.

If there was a master combination it would be highly irresponsible for anyone to publish or give this out over the internet without any proof of ownership. Your safe would not be a safe if this was possible . . . it's not called a safe for nothing. Your only other options are to call a locksmith or use cutting tools.

Hope this helps. Please let me know if I can be of further assistance.

Regards,
BElectric

Posted on Apr 29, 2011

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