Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator
MY REFRIGERATOR IS A BLACK SIDE BY SIDE, MODEL # 253.51399104 THE LOCK BUTTON IS LIT UP AND THE ICE DISPENSER AND WATER DISPENSER DO NOT WORK. I DO NOT KNOW HOW TO UNLOCK IT AND DO NOT KNOW WHY IT IS SUDDENLY LOCKED. THE FILTER WAS LAST CHANGED IN AUGUST OF 2006.
I think on this model you hold the lock button down until the light blinks off, about 3-5 seconds. If it locks by itself when you open and close the door it may be within the serial number range that had a recall on the dispenser board. Most of these were upgraded about two years ago but I still run into a few that were missed occasionally. If it is one of these units, as far as I know the recall is still open and it would be repaired free of charge. The most likely thing is that some one held the lock button down without realizing it though.
Posted on Sep 27, 2007
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Check that the dispenser is not locked. Some models have a lock feature that deactivates the dispenser levers and control buttons. The lock button is on the dispenser front cover. This feature controls unintentional dispensing during cleaning. Press the "Unlock" or "Locked" button to reactivate the dispenser levers and allow dispenser function. You may need to hold the button for 2 to 3 seconds. http://whirlpool.custhelp.com/cgi-bin/whirlpool.cfg/php/enduser/std_adp.php?p_faqid=110&p_created=1147725595&p_sid=lTIkCMOi&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzEmcF9wcm9kcz0xOTkmcF9jYXRzPSZwX3B2PTEuMTk5JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9d2F0ZXIgZGlzcGVuc29y&p_li=&p_topview=1
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