Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Message says to inspect right cartridge - HP OfficeJet 7310 All-In-One InkJet Printer

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Chances are it is abad cartridge, even some new ones are bad, you could pull out cartridge and reinsert, turn printer off and on may reset but sounds like bad cartidge, install even an old one to see if code goes away...

Posted on Oct 18, 2013

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Posted on Jan 02, 2017

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2 Answers

I face a paper jam a lot, what is the right steps to release it? I keep getting a paper jam message. I have opened up the case and inspected; removed the cartridge and inspected; no paper/paper jam found....


Turn printer upside down (yes), and check that there is no small paper or foreign objects inside the printer, ensure all door are closed, unplug printer power cable for 2 minutes to reset.

Jul 29, 2008 | Konica Minolta PagePro 1350W Laser Printer

1 Answer

Remove and check cartridge


Clean the connections245ee37.jpg
Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip...


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Office Equipment & Supplies

1 Answer

Cartidge error


Problem : An error occurred while communicating with scanning device

After you install a print cartridge, the attention light begins to flash red. The printer will not print. One of the following messages may appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reseat the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat reseating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps


final Step 4) CONTACT TO HP SUPPORT



Jan 04, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Error message says remove and check cartridge on right


Turn the printer on.
Lift the lid, to expose the print-carriage.
The cartridges should slide to the "middle" and stop.
Press down on the RIGHT cartridge, to "unlock" it from its carrier.
Remove it.
Inspect it.
Reinsert it.
Press up on the cartridge, until it "clicks" into place in its carrier.
Close the lid.

Nov 17, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

What should I do when it says check printer cartlidge


Take the cartridge out and inspect it for damage, leaks, & low volume. Make sure you have the correct cartridge in the right slot. If there is no obvious problem , install the cartridge again and try to print. If the error message continues you may need to get a new cartridge.

Jun 16, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

What does 10.0002 supply error mean?


10.0002 Magenta cartridge e-label error Error message 10.0002 supply error alternates with Reinstall c00381084.jpg with a ? under the Magenta print cartridge gas gauge Description E-label cannot be read or print cartridge is not properly installed. Action
  1. Open the front cover of printer and remove the toner cartridge exhibiting error.
  2. Inspect the print cartridge to ensure the e-label reader is attached to print cartridge and is not damaged.
  3. Inspect the inside of printer to verify the e-label does not have any product packing tape still attached.
  4. Inspect the e-label reader to ensure the gold contact points are not damaged or bent. Also inspect the black plastic on e-label reader to ensure it is not bent or broken.
  5. Reinstall the print cartridge.
  6. Power cycle the device.
  7. If reinstalling the print cartridge does not resolve the issue, replace the print cartridge.
  8. If the problem continues, contact HP Customer Support Center for technical assistance

Dec 03, 2008 | Office Equipment & Supplies

1 Answer

LEXMARK 8350 - Right Printer Cartridge error


take cartridge out again and inspect carefully the circuit inside the printer where the cartride goes. Look for dust, dirt, ink etc. Try using a can of air to clean the area too. Not sure if it will be visible but look for a ribbon cable near the circuit area too that may be loose. You might want to take it to a local computer shop ( not a chain store like best buy etc ) often they can do a simple repair pretty cheap and fast. Good luck

Jul 31, 2008 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Repeated error message


Very Simple, Probably...

Just remove the cartridge and see if the metal spring clip has broken away from the right wall. If it has, inspect the gold colored circuit board at the back of the cartridge bay...there is probably a hole or dent where the clip slammed into it.

If you have these symptoms, go to HP, and go to the chat support window, describe your problem, and they will send you a replacement printer.

It's exactly what I did.

Jan 16, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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