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Kx tg1033c Handset #2, no dial tone, battery is charged, date and time displayed with backlight. Unplugged and plugged back in, also for base unit. Static appears on handset #2 when just sitting without being in the base holder. No info in the User Manual on this problem. Handset 1 and 3 working fine.

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Have you tried charging (which will reset the handset) in the base charger as opposed to a remote charger? Have you tried moving handset #2 around the house in case the problem is related to interference?

Posted on Jun 08, 2014

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1 Answer

No dial tone on hand set battery is new lights up


Make sure your connection to the phone jack is secure.
Use another wired phone to make sure connection is good to your phone.
Secure connection in back of phone, and plug it in. The base MUST have power to transmit the signal to the handset even if the handset has a fresh charge.
Although the handset is normally linked to the bases, check to make sure via the instructions. To determine if the base recognizes the handset, press the "LOCATE HANDSET" button.
If the hadset responds, the links is there.

Hope this helps
good luck and don't forget to vote!!!

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1 Answer

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The handset may have unregistered from the phone. The instructions to reregister it are in the manual, but I'll list them here for you.

1. On the handset, press MENU 001
2. On the base unit
For models KX-TG6021/KX-TG6022/KX-TG6023
Press and hold LOCATOR until the IN USE indicator flashes.
For models KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054
Press and hold LOCATOR/INTERCOM until the IN USE indicator
flashes.
After the IN USE indicator starts flashing, the rest of the procedure
must be completed within 1minute.
3. Press OK on the handset, then wait until a beep sounds.
4. Press OFF on the handset.

Aug 29, 2009 | Panasonic KX-TG6021 Cordless Phone

1 Answer

Searching In The Display Window


I unplugged the base unit and took a battery out of the handset. I then put the battery back in the handset and replugged the base unit. This corrected the problem.

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1 Answer

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I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

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I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank wolfgang24@verizon.net

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1 Answer

Handset ?No Link To Base? error and no dial tone


2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

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