Question about HP 940XL Black High-Yield Inkjet Cartridge

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I put in a new cartridge and the black ink is really faded.

Posted by Anonymous on

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  • 406 Answers

Clean print head.

Posted on Aug 28, 2014

  • Anonymous Nov 15, 2015

    Home Click Here to Search
    MG3500 series > Overview of the Machine > Maintenance > When Printing Becomes Faint or Colors Are Incorrect
    When Printing Becomes Faint or Colors Are Incorrect

    Maintenance Procedure
    Printing the Nozzle Check Pattern
    Examining the Nozzle Check Pattern
    Cleaning the Print Head
    Cleaning the Print Head Deeply
    Aligning the Print Head
    Page top

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I have bought new genuine Epson ink cartridges, installed them correctly and although the settings are recognizing that there are 4 full, genuine cartridges it is not printing any black ink. I have done a...


I know it sounds stupid but do you have the old black cartridge, if you do put it back and see if it is printing even if the quality is poor and faded. If it is then possibly there is a contact bad, try swittching the black cartridge for one of the other colour ones, but put a colour in to the black space but don't put the black into one of the colour spaces. If the colour one is working in the black space then it's basically a dud cartridge and bring it back to where ever you got it from. Hope it works for you - Pat

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Black print is faded on my HP deskjet 6980 printer. Whenever I print a word document it will have sporadic fading. It will be fine in one place then all faded in another. I've cleaned the cartridges and...


Hi,

Here are some steps you can check to resolve your issue.

Check if the ink cartridges are low, specially the color black since if the black is empty, you are using the colored cartridges to print black. If the cartridges are newly replaced check the cartridges by reseating it. Try to consider changing the print quality high but doing so will use more ink. If still the same try to clean your printer heads.

Here are the instruction for cleaning your printer.

Open the printer tool box. (open a word, then click on file then print, choose properties, then services)
click on clean the print cartridges, then clean. Do test printing as well to check if the color is correct. If still the same calibrate the color which can be found in the same menu.

For more information here is the link for step by step instruction with visuals.

Hope this will help you resolve the problem.

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Can't seem to keep the black ink going!


you can check advance settings oh print settings its printing with to much ink try to lower to a level the is visible and is going to last more

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Hp deskjet 5150 just replaced both inks...black



I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
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Problem with printing in black writing not clear and very faded.


It sounds like you need to run a printhead cleaning. The print head is what you put the ink cartridges into, it's responsible for placing ink directly to the page. If the some of the nozzles are clogged up, it can give you bad print quality. Without knowing the exact model of your printer, I can't tell you exactly where to find the menus needed to run the cleaning. Sometimes you can do this via the "maintenance" tab in the printers properties. If you need any further assistance, feel free to let me know.

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Ink is fading fast while using brand new ink cartridges


Have you replaced the Drum or is it a BJ-Ink printer?

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Problem with Canon MP730


hi, i was having the exact same problem with my printer. and i also tried reinstalling the driver. after reading your post i decided to see if the printing problem occurred when i used the other colors, and it looks like it's only a problem with the black ink. i printed out a sheet with the text in red and another in blue and they came out perfectly. but the black grid that surrounded the blue text, still looked problematic.

so... that means that the black ink is the problem. i haven't tried putting in a new cartridge. did you say that your problem occurred after you put in a new black cartridge, or did you try putting in a new black cartridge and you still had the same problem?

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Print faded after replacing black cartridge Brother 240C


The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

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1 Answer

Black ink looks faded!


Providing that the ink cartridges were new and supplied with the printer, the cartridge is defective. I also don't think that you used up all the ink either unless you printed hundreds of documents already. Take the cartridge back to the store where you got the printer from and they should give you a new one. 

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