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My zerox docucolor 242 has stopped printing the test page on power up. the copier still works but I can no longer send jobs to the printer via the network. The network controller bob at the back of the machine is switched on and cabled correctly.

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  • 36 Answers

Check for the pending prints, and delete, reinsert the cartridges and the software, and see.

Posted on Oct 18, 2013

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Posted on Jan 02, 2017

  • 10 Answers

SOURCE: image memory overflow

Hi Sidewinds you need to purchase additional memory for your copier. A basic copier only has 20mb of printer memory hope this helps regards Dr Bob1 (uk)

Posted on Feb 23, 2007

  • 86 Answers

SOURCE: Unable to send a print job to the device.

i know what your problem is phone 07764303923

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: Printer prints partial page and then stops

We have had the same problem. I have found that if I close all windows not being used on the computer, then try to print the document again the entire document prints. This happens on an older computer we have that doesn't have alot of RAM.

Posted on Dec 28, 2008

  • 58 Answers

SOURCE: Does not print from Mac OX 10.5 Leopard

from a mac, you need to have a post script print option installed, the system only came with pcl

http://www.websitetoolbox.com/mb/copierquestions

Posted on Jan 23, 2009

  • 1 Answer

SOURCE: Xerox Phaser 8550 Won't Print

I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:

1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.

If not follow these steps to change it:

1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”

If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.

Press okay button and follow steps on display menu to exit back to main menu display screen.

Posted on Mar 26, 2009

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1 Answer

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Hi. This is tricky to diagnose so just a few general thoughts.
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