Question about Computers & Internet
These people are having the opposite problem where it works on XP but not on win7... it might give you some ideas.
Posted on Oct 18, 2013
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Posted on Jan 02, 2017
I have solved a similar problem to this. My laptop would not allow me to get to my WD Passport. The driver was fine and no errors were reported - it recognised the drive when I ran the hardware removal utility - I just couldn't see it from any of my windows applications and therefore couldn't get to any data.
The problem was that the passport was being designated as E:\ but my laptop already has a network drive mapped to E:\. When I am in the office the computer connects the network drive to E:/ and so my passport automatically picks the next available letter - F:\. Away from the office, the network drive is still buit shows as "disconnected network drive" and somehow the laptop gets confused into designating both the the passport and the disconnected network drive to the same letter. so the passport is not visible in My Computer.
To fix it I went to My Computer, right clicked on the disconnected network drive and select Disconnect from the options there. And hey presto the passport appeared!
You can see which letter your USB HDD is assigned in the device manager in XP. Right click on the device and go to the Volumes tab - click on Populate and the drive letter should be shown there. If that doesn't match what you see under that letter in My Computer it looks like you have a similar problem & so disconnecting whatever is there in My computer might help.
Posted on Jun 07, 2009
Not sure how to help without knowing what hardware you're using to read the drives.
But here are a couple of links from WD that may prove helpful...here and here.or here.
I'd look for something similar on the support site for your device.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jun 15, 2009
the power requirements of the hard drive are too much to run it from the laptop, remove any other usb devices and you will find that it works
Posted on Mar 16, 2011
Tips for a great answer:
Oct 18, 2013 | Computers & Internet
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