Question about HP Color Laserjet cm1415fnw MFP Printer

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During multi page document copying, document will not autofeed from top tray

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Sounds like a paper jam. Make sure there are no staples, paper clips, etc.

Posted on Oct 20, 2013

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Posted on Jan 02, 2017

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1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

When I copy, document comes out backwards


hi you need to press the 123/user button on the top left of the display this gets you into setup press for the copier and here you will see the sections for paper and default setting you are looking for the duplex it will be set up tor top to top or top to bottom see which it is set on and change it to the other setting

Jul 08, 2010 | Office Equipment & Supplies

1 Answer

When I copy, document comes out backwards


Put the last page in first and the first page in last.

Jul 08, 2010 | Lanier UNKNOWN

1 Answer

How do I make copies


What do you mean by copies? Like printing 1 page in more than 1 copy?

In the Print dialog box (when you click the File => Print command), You can increase the number of copies to be printed in just one printing.
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If your printer is multi-function (one printer that can scan, copy, and print), just place the document to be copied (photocopy) in the scanner tray, cover it and then PRESS the OK. In some models, it is MONO or COLOR under START button group.

Feb 06, 2010 | Office Equipment & Supplies

1 Answer

When faxing does paper face uup or down


You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

Aug 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Auto Document Feeder copier problems


The scanning glass probably needs cleaning.

Jul 31, 2009 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

How do I copy a document on a lexmark x 1185 printer scanner copier


Turn the documents printed page away from you. (Document facing you, turn it around so that the print is on the backside)

Insert it in the top paper feed tray. Align the left side of the document page, with the alignment bar on the left side of the top paper feed tray. (Put the left side of the paper against the plastic bar on the left side of the paper tray)

Computer running, Windows loaded. Go to Start>Hover your mouse cursor on All Programs>Lexmark>Lexmark Printer

Click on the Copy function, and go to the Properties window to set how many copies you want, (Default setting is 1), what size paper you're using, and so on.

Jul 13, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

2 Answers

Can not copy from tray/drawer, but get copy from multi-bypass tray


Regular copy paper that I got from the Staples. Same paper in the paper tray/drawer as in the multi-bypass tray. Thanks.

Jun 25, 2008 | Sharp AL 1631 Copier

1 Answer

Auto feeds crooked


Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.

Jun 08, 2007 | Brother IntelliFax-2820 Laser Fax

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