Question about Office Equipment & Supplies
Gray background on copy
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Copies have gray background.
Have you had the optics cleaned resently? If not Iwould start with that and make sure you have the copier unpluged and don't forget to clean the two mirrors under the Black Box/cover. It could also,mean that you need a new OPC drum and blade.. It depends on how maiy copies are on the copier and drum...
Posted on Sep 10, 2008
Check your old toner bottle and make sure the plastic "cap" is still in the bottle. These machines have an occaisional problem with the caps coming off (not the black screw off cap but the semi clear cap under the black screw off cap) and staying inside the black plastic "cup" that you insert the toner into. If the cap is missing it may be stuck inside this cup. If the cap is still in your old cartridge then try opening/closing the front door and letting the machine cycle to see if the toner light goes out. May have to do this several times. Had one customer just yesrday have to do this to clear the toner light after adding toner.
Posted on Jan 28, 2010
what version is your mac O/S ? if it is the new 10.6 snow leopard you need to download the driver from mac site and install it, not all are out for that version. As a work around you may be able to use an HP laserjet 5 driver.
Posted on Mar 17, 2010
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