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Graco not opening after folding - Graco Alano Travel System Stroller -Greer

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Posted on Jan 02, 2017

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SOURCE: cant open folded graco duoglider 7024

Have you tried pushing down on the red lever on the side of the stroller to release the lock?

Posted on Dec 29, 2008

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We'd recommend you contact Graco for assistance.

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You can find product instructions for the Graco Cleo - and how to fold it - here: http://www.gracobaby.com/CustomerService/ProductInstructions/Pages/ByBrand.aspx?page=ProdInst&Subcategory=Lightweight%20Strollers&Model=G091158&CategoryName=Strollers

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Took a while but finally figured it out. Original thinking was that the problem is in the handle twist and release mechanism. The problem actually lies in the collar where the unit locks into place. If the stroller is in the open position it can't be fixed unless it's folded up. To open stroller without the twist handle -- locate both black spring loaded collars where it locks into place (approx outside where the seat and seat back meet). Manually pull both the collars up the shaft. The spring is tight and it may take an extra set of hands to get the right leverage. Once the unit is in the folded position -- flip the stroller upside down and blast WD-40 into the hole where the spring pins are and work the black collar up and down. The twist mechanism on the handle will now work. My daughter claims it didn't even work that good when the stroller was brand new and we saved the time and trouble of shipping the entire stroller and seat system back to Georgia just to let the Graco people decide what to do. Bottom line is that this mechanism design stinks from the get go. Hope this helps.

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No instructions for a graco cleo!


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Folding up duoglider. Fold the botom basket down. I always take off the front wind breaker ( infants cover). It will just pop right off. Then locate the front handle of glider, slide red button to the right and twist.

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I called customer service at Graco and explained the problem, asked for a fix. The rep said the part is not replaceable and told me to send the stroller back to them for 'evaluation and/or replacement'.  They will pay to FedEx it back to them this week. So that is where it stands.
Thank you very much for your site and offering a chance to put the problem out there.

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Cant open folded graco duoglider 7024


Have you tried pushing down on the red lever on the side of the stroller to release the lock?

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