Question about Washing Machines
Posted by Anonymous on
You basically have water in the sump at the bottom of the machine, and the sensor gives you E23 error to stop a 'flood'.
Unscrew the back cover and dry it with towels and then a hair dryer and you should be fine...
You must have added extra water and overfilled the tray, or there's a leak somewhere if the problem persists.
Posted on Mar 20, 2014
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Posted on Jan 02, 2017
ITs on CL (Child lock)
This occurs only if the power is turned off during the washing period
Press the TEMP and OPTION together for 3 seconds and it will go off
Posted on Nov 11, 2008
SOURCE: Error codes
First empty the machine by lowering the hose at the rear to ground level into a container. Take off the white plastic cover on rear at bottom. You will see black rubber hose connected to barrel of machine in right hand corner. Undo the silver screw on the band securing the hose. (Biggest band). You can now pull the hose down to reveal a "table tennis like" ball. Lift it out carefully and you will probably find an obstruction like a coin or similar. I found a hairgrip but it was enough to stop the ball functioning. DO NOT TAKE OFF THE WHITE HOSE CLIPS
Posted on Feb 02, 2008
SOURCE: Error Code E23
Hello welcome to Fixya
The drain pump relay on the control board has failed.
Fix: Replace control board or wire!
you can see schematics and diagrams at the site below, and order parts from them if you want.
Or call service!
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Posted on Dec 25, 2008
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
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Posted on Sep 12, 2010
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