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Hp wireless module 701 not found - HP Computers & Internet

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3 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

  • 2567 Answers

SOURCE: I have an HP Pavilion dv4. The wireless

Sounds that the wireless adapter daughter board is either loose or failing. First, we need to make sure it is making good contact with the laptop's motherboard. In order to do this, we have to do the following:
1. Turn off the laptop & remove the battery.
2. Look at the compartments in the bottom of the laptop. You should be able to see 2 or 3 areas with small rectangular plates covering them. These plates usually have one or 2 screws holding them in place.
3. Check which one of those plates is the one which covers the wireless adapter daughter board. When you find it unscrew its screws & remove it.
4. Below the plate, there will be a small daughter board screwed to the laptop's motherboard, with 2 thin wires attached to it (usually one black wire & the other is a white wire). Gently, remove both wires using a small flat screw driver to pull them out gently. Don't forget to note down which wire connects to which connection point.
5. Unscrew the wireless adapter daughter board & remove it from its slot.
6. Clean both the slot & the daughter board's terminal connectors using a dry electric contact cleaner. You can purchase it at an electronics store.
7. Leave the slot & the daughter board for a while to dry.
8. Re-place the daughter board back in the slot & screw it to the motherboard.
9. Reconnect the 2 wires.
10. Screw back the covering plate.
11. Put back the battery & turn on the laptop. Check if the problem was fixed.

If this did not fix the problem, you will need to repeat the steps to remove the wireless adapter daughter board & replace it with a new one.

Posted on Oct 26, 2010

Testimonial: "Turns out it was a bad connection with the wireless card. Thanks. "

joecoolvette
  • 5660 Answers

SOURCE: I have a hp g71 laptop and it keeps shutting down

Error message - Module 701 error - means there is a problem with the Wireless card. Correct speak? Wireless Module

We need to diagnose, Christine

I would like to first suggest, to remove the Wireless Module, and see if the laptop works again.
There will probably be another error message, that there is a problem with wireless.

However one step at a time.........

Wireless Module removed, and laptop works, of course we now know the problem is just the Wireless Module, and not further into the computer.

1) Remove ALL power. Remove the AC adapter, (Charger)
FIRST, unplug the AC adapter from the surge protector, then unplug the AC adapter from the laptop.
(This method avoids a possible voltage spike)

Next remove the Battery.
Now press the Power On button, and hold down for a count of 10 seconds. (Relieves all residual power)

2) Suggest lay a soft static free cloth on a table, and the laptop laid upside down on it. Bottom side up, and Battery Compartment AWAY from you.

3) Remove the Wireless Compartment Cover,

http://www.ebay.com/itm/HP-G71-340US-Bottom-Housing-cover-A-Condition-370P7BATPG0-/261211061790?pt=US_Laptop_Housings_Touchpads&hash=item3cd1647e1e

This is the Base Enclosure, or also can be stated as the Bottom Cover; for sale. Using it for reference.

The Main view automatically shows as the Inside view.
Below the Main view there are two smaller views. Click on the view to the Right. Then put your mouse cursor on the main view.

Here in the Bottom view of the Bottom Cover, you can see the Battery Compartment at the Top. (And naturally, battery removed)
Immediately below it is a small rectangular open area, to the Battery Compartment's left side.

This is the Wireless Module Compartment.
One Philips head screw to remove. (No.1 Philips screwdriver, or equivalent Jewelers screwdriver)
Lift the cover up on the screw side.

This is what the Wireless Module looks like by itself,

http://www.ebay.com/itm/HP-G50-G60-G70-G71-CQ61-HDX-X16T-Laptop-Wireless-N-Card-/400116846704?pt=US_Internal_Network_Cards&hash=item5d28d29070

Looking at the Left side of the Wireless Module, note there are two small rounded terminals.
These are marked by the numbers 1 and 2.
When you remove the Wireless Module Compartment Cover, note that there are two wires attached to the module.
If memory serves one wire is Black, the other one White.
Make a note, and/or small drawing as to which of these wires go to the No.1 round terminal, and the No.2 round terminal.
They must be attached correctly later.

The rounded terminals on the Wireless Module, marked as No.1 and No.2; are essentially little cylindrical posts, and have a round flat top on them.

The Wireless Antenna wires connecting clips, are a flat spade terminal type of affair, with curved over edges; and have a flat spring underneath attached.

To remove the clips, gently push down on the clip, then slide back.
(Back towards the wire in the clip)

The wires are Wireless Antenna wires.
They thread up through a cavity hole in the body of the laptop, and go up by the Right Hinge, then up into the Display Assembly.

The Display Assembly has a Wireless Antenna that they connect to. There is NO power coming from the Wireless Antenna wires.

The power TO them, comes from the Wireless Module.
The Wireless Module receives power from the slot on the laptop, that it is plugged into.

I do not believe that if the Wireless Antenna wires were left to just dangle, that either one of them could contact, the contact pins in the interface slot of the laptop.

Then again, I do NOT want to take any chances with your laptop.
Suggest wrap a small piece of black plastic electrical tape, on each terminal for the Wireless Antenna wires.
(About as long as your thumbnail will do. Just wrap it over the wire's terminal, like a folded sheet of paper)

There is one Philips head screw, in the corner of the Wireless Module to remove.
Then the Wireless Module is slid back, and removed.
(DO NOT lift straight up at first!
Slide back, until the gold plated contact pins of the Wireless Module, are free from the interface on the laptop that it plugs into.
Then lift up, and out )

Suggest replace the Wireless Module cover, and turn the laptop on.

Laptop works, but indicates no wireless connectivity, you know you just need to replace the Wireless Module.

Laptop does not power up, of course there is a further problem.
This would suggest to me that the laptop is dirty inside, and needs to be cleaned.

Would also suggest if this does not 'cure' the problem, that the Thermal Paste on top of the Processor, needs to be PROPERLY replaced.

I can guide you step by step with either, or both endeavors.

[You will need though,
A) A can of compressed air for computers.
B) A soft small brush (Makeup brush?)
C) Tweezers
D) No.1 Philips screwdriver, or equivalent Jewelers screwdriver.

Thermal Paste needs replacing;
E) A small tube of Thermal Paste
F) A small piece, (1-1/2 inches by 1-1/2 inches. Is cut from a larger piece you buy, ) of Thermal Pad.
(A Thermal Pad is a material that is impregnated with Thermal Paste. It will be used on the graphics chipset)

G) The Large Hadron Collider

NO!............you gonna' believe that last oNe?..........geez!

H) An ESD wrist strap. Average price is around $3 to $6.
Connect it's alligator clip to a good ground source.


I) Believe in yourself. I believe in you.

I have taught two 9 year old children to perform this (In person), and countless people on here.
(It isn't countless, of course. I am just too lazy, to go through the more than 10,000 solutions I have given, to go see.........lol!)

As far as I know......................
Fixya has undergone a site change recently. You know, new 'paint', and 'drapes'. (This I DO know)
Since undergoing this change, I haven't received any response back; from the asker of the problem/s.

No response given by Comment.
Or by Reply at the end of the solution.
('Twilight Zone'.............do-dee-do-do, do-dee-do-do)

Which means to me I may not hear back from you, and be able to guide you further, or answer further questions.
In lieu of this I tried to post all possible solutions to your problem.
However, I may not be able to guide you with cleaning, or possible replacement of the Thermal Paste/Thermal Pad.

If this turns out to be the case, and you need the above information; would implore you to post as a separate problem.

A) Video of completely disassembling an HP G71 laptop;
Part 1:
(Remove WLAN Module starts at 0:23
Wireless Local Area Network Module.
Wireless Module for short)

http://www.youtube.com/watch?v=QEwsUB8fjQQ

Part 2:
Part 1 and 2 of course, to clean laptop, and replace Thermal Paste.

http://www.youtube.com/watch?v=NfechCFqC14

Just in case someday you need to replace the LCD screen;

http://www.youtube.com/watch?v=yIV54EdGxyM

(The Screw Covers are held on by a type of rubber cement.
You just carefully pry them off.
I -> Lightly <- stick them to the Display Bezel, for safekeeping.
This is the thin plastic frame in front of the LCD screen.

Regards,
joecoolvette

Posted on May 11, 2013

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1 Answer

My wireless network has stopped working. When I restart the computer it tells me error code 701 and to go to tech center for help.What can I do to get my wireless to come back on?


If you are getting Error Code 701 (Wireless module not found), there are chances that there is some issue with your wireless card. You can refer to the following link for some troubleshooting options:
http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking/Wireless-Module-not-found-701/td-p/350938

The following link can also be helpful to resolve issues with wireless connection:
http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

If the issue still persists, you are advised to take your computer to nearest HP service center using the following link for further assistance:
http://www8.hp.com/us/en/support.html

GuruAid.com

Mar 13, 2015 | HEWLETT-PACKARD Compaq Presario CQ60-615DX...

1 Answer

My wireless network has stopped working. When I restart the computer it tells me error code 701 and to go to tech center for help.What can I do to get my wireless to come back on?


TRY UNPLUGGING AND REMOVING THE POWER CORD. THEN REMOVE THE BATTERY AND LEAVE IT OUT FOR A FEW MINUTES. THEN RETURN THE BATTERY AND PLUG IN THE POWER. HOPEFULLY IT WILL RESET ITSELF WHEN YOU TURN IT BACK ON. IF NOT, YOU MAY NEED ANOTHER WIRELESS CARD OR A BIOS UPDATE. HERE ARE SOME LINKS THAT MAY HELP:

http://forum.tabletpcreview.com/showthread.php?p=175346

http://h10032.www1.hp.com/ctg/Manual/c01860375.pdf

ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48953.exe

http://h30434.www3.hp.com/t5/Wireless-Internet-and-home/Wireless-Module-not-found-701/m-p/350938

GOOD LUCK.






Mar 13, 2015 | HEWLETT-PACKARD Compaq Presario CQ60-615DX...

1 Answer

Why does Wireless hardware switch not work, light stays orange and will not enable WiFi?


Could be a faulty card if you have no connection after installing the correct driver from Hp.com.

Jan 03, 2015 | HP Pavilion WA781UA dv6-2155dx Notebook PC...

1 Answer

How do i find or reinstall a wireless module?


try going into,,,my computer,,right click on it.and go into,,device manager and see if its turnd off in there.or you can try and sort it out from there.
or try,,trouble shoot.

Jul 02, 2014 | HP Computers & Internet

1 Answer

I have a hp g71 laptop and it keeps shutting down and says module 701 not found it also started making like a crackle sound then shuts off please help me


Error message - Module 701 error - means there is a problem with the Wireless card. Correct speak? Wireless Module

We need to diagnose, Christine

I would like to first suggest, to remove the Wireless Module, and see if the laptop works again.
There will probably be another error message, that there is a problem with wireless.

However one step at a time.........

Wireless Module removed, and laptop works, of course we now know the problem is just the Wireless Module, and not further into the computer.

1) Remove ALL power. Remove the AC adapter, (Charger)
FIRST, unplug the AC adapter from the surge protector, then unplug the AC adapter from the laptop.
(This method avoids a possible voltage spike)

Next remove the Battery.
Now press the Power On button, and hold down for a count of 10 seconds. (Relieves all residual power)

2) Suggest lay a soft static free cloth on a table, and the laptop laid upside down on it. Bottom side up, and Battery Compartment AWAY from you.

3) Remove the Wireless Compartment Cover,

http://www.ebay.com/itm/HP-G71-340US-Bottom-Housing-cover-A-Condition-370P7BATPG0-/261211061790?pt=US_Laptop_Housings_Touchpads&hash=item3cd1647e1e

This is the Base Enclosure, or also can be stated as the Bottom Cover; for sale. Using it for reference.

The Main view automatically shows as the Inside view.
Below the Main view there are two smaller views. Click on the view to the Right. Then put your mouse cursor on the main view.

Here in the Bottom view of the Bottom Cover, you can see the Battery Compartment at the Top. (And naturally, battery removed)
Immediately below it is a small rectangular open area, to the Battery Compartment's left side.

This is the Wireless Module Compartment.
One Philips head screw to remove. (No.1 Philips screwdriver, or equivalent Jewelers screwdriver)
Lift the cover up on the screw side.

This is what the Wireless Module looks like by itself,

http://www.ebay.com/itm/HP-G50-G60-G70-G71-CQ61-HDX-X16T-Laptop-Wireless-N-Card-/400116846704?pt=US_Internal_Network_Cards&hash=item5d28d29070

Looking at the Left side of the Wireless Module, note there are two small rounded terminals.
These are marked by the numbers 1 and 2.
When you remove the Wireless Module Compartment Cover, note that there are two wires attached to the module.
If memory serves one wire is Black, the other one White.
Make a note, and/or small drawing as to which of these wires go to the No.1 round terminal, and the No.2 round terminal.
They must be attached correctly later.

The rounded terminals on the Wireless Module, marked as No.1 and No.2; are essentially little cylindrical posts, and have a round flat top on them.

The Wireless Antenna wires connecting clips, are a flat spade terminal type of affair, with curved over edges; and have a flat spring underneath attached.

To remove the clips, gently push down on the clip, then slide back.
(Back towards the wire in the clip)

The wires are Wireless Antenna wires.
They thread up through a cavity hole in the body of the laptop, and go up by the Right Hinge, then up into the Display Assembly.

The Display Assembly has a Wireless Antenna that they connect to. There is NO power coming from the Wireless Antenna wires.

The power TO them, comes from the Wireless Module.
The Wireless Module receives power from the slot on the laptop, that it is plugged into.

I do not believe that if the Wireless Antenna wires were left to just dangle, that either one of them could contact, the contact pins in the interface slot of the laptop.

Then again, I do NOT want to take any chances with your laptop.
Suggest wrap a small piece of black plastic electrical tape, on each terminal for the Wireless Antenna wires.
(About as long as your thumbnail will do. Just wrap it over the wire's terminal, like a folded sheet of paper)

There is one Philips head screw, in the corner of the Wireless Module to remove.
Then the Wireless Module is slid back, and removed.
(DO NOT lift straight up at first!
Slide back, until the gold plated contact pins of the Wireless Module, are free from the interface on the laptop that it plugs into.
Then lift up, and out )

Suggest replace the Wireless Module cover, and turn the laptop on.

Laptop works, but indicates no wireless connectivity, you know you just need to replace the Wireless Module.

Laptop does not power up, of course there is a further problem.
This would suggest to me that the laptop is dirty inside, and needs to be cleaned.

Would also suggest if this does not 'cure' the problem, that the Thermal Paste on top of the Processor, needs to be PROPERLY replaced.

I can guide you step by step with either, or both endeavors.

[You will need though,
A) A can of compressed air for computers.
B) A soft small brush (Makeup brush?)
C) Tweezers
D) No.1 Philips screwdriver, or equivalent Jewelers screwdriver.

Thermal Paste needs replacing;
E) A small tube of Thermal Paste
F) A small piece, (1-1/2 inches by 1-1/2 inches. Is cut from a larger piece you buy, ) of Thermal Pad.
(A Thermal Pad is a material that is impregnated with Thermal Paste. It will be used on the graphics chipset)

G) The Large Hadron Collider

NO!............you gonna' believe that last oNe?..........geez!

H) An ESD wrist strap. Average price is around $3 to $6.
Connect it's alligator clip to a good ground source.


I) Believe in yourself. I believe in you.

I have taught two 9 year old children to perform this (In person), and countless people on here.
(It isn't countless, of course. I am just too lazy, to go through the more than 10,000 solutions I have given, to go see.........lol!)

As far as I know......................
Fixya has undergone a site change recently. You know, new 'paint', and 'drapes'. (This I DO know)
Since undergoing this change, I haven't received any response back; from the asker of the problem/s.

No response given by Comment.
Or by Reply at the end of the solution.
('Twilight Zone'.............do-dee-do-do, do-dee-do-do)

Which means to me I may not hear back from you, and be able to guide you further, or answer further questions.
In lieu of this I tried to post all possible solutions to your problem.
However, I may not be able to guide you with cleaning, or possible replacement of the Thermal Paste/Thermal Pad.

If this turns out to be the case, and you need the above information; would implore you to post as a separate problem.

A) Video of completely disassembling an HP G71 laptop;
Part 1:
(Remove WLAN Module starts at 0:23
Wireless Local Area Network Module.
Wireless Module for short)

http://www.youtube.com/watch?v=QEwsUB8fjQQ

Part 2:
Part 1 and 2 of course, to clean laptop, and replace Thermal Paste.

http://www.youtube.com/watch?v=NfechCFqC14

Just in case someday you need to replace the LCD screen;

http://www.youtube.com/watch?v=yIV54EdGxyM

(The Screw Covers are held on by a type of rubber cement.
You just carefully pry them off.
I -> Lightly <- stick them to the Display Bezel, for safekeeping.
This is the thin plastic frame in front of the LCD screen.

Regards,
joecoolvette


May 11, 2013 | Computers & Internet

1 Answer

My hp g71-449wm notebook says module 701 not installed correct how do i fix it?


Try performing a BIOS update using the following tool for your laptop model:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-90455-1&cc=us&dlc=en&lc=en&os=4063&product=4125466&sw_lang=

Dec 17, 2012 | HP Computers & Internet

1 Answer

Dropped my laptop, nothing broke, but now my wireless adapter is missing and can't be found in the device manager or in the wireless connections screen. My wireless button is orange instead of its...


Hi

i would be tempted to go to


www.hp.com


go to support/downloads find your model and operating system and download another wireless
network driver and maybe that will make it work again its certainly worth a try

failing that you may have to replace the wireless adapter they are not very dear on ebay

hope you do get it sorted

Jun 23, 2011 | HP G60-230US Notebook

1 Answer

I have an HP Pavilion dv4. The wireless connection disables when the computer is bumped or moved. Also, the computer will freeze up and shut down when it is bumped. I read a forum that said to go into...


Sounds that the wireless adapter daughter board is either loose or failing. First, we need to make sure it is making good contact with the laptop's motherboard. In order to do this, we have to do the following:
1. Turn off the laptop & remove the battery.
2. Look at the compartments in the bottom of the laptop. You should be able to see 2 or 3 areas with small rectangular plates covering them. These plates usually have one or 2 screws holding them in place.
3. Check which one of those plates is the one which covers the wireless adapter daughter board. When you find it unscrew its screws & remove it.
4. Below the plate, there will be a small daughter board screwed to the laptop's motherboard, with 2 thin wires attached to it (usually one black wire & the other is a white wire). Gently, remove both wires using a small flat screw driver to pull them out gently. Don't forget to note down which wire connects to which connection point.
5. Unscrew the wireless adapter daughter board & remove it from its slot.
6. Clean both the slot & the daughter board's terminal connectors using a dry electric contact cleaner. You can purchase it at an electronics store.
7. Leave the slot & the daughter board for a while to dry.
8. Re-place the daughter board back in the slot & screw it to the motherboard.
9. Reconnect the 2 wires.
10. Screw back the covering plate.
11. Put back the battery & turn on the laptop. Check if the problem was fixed.

If this did not fix the problem, you will need to repeat the steps to remove the wireless adapter daughter board & replace it with a new one.

Oct 26, 2010 | HP Computers & Internet

1 Answer

EeePC 701 that no longer detects wireless access points


some eeepcs have an auto-down load facility that upgrades certain items(firefox for example) andother items ,i found once i had upgraded these items the wi-fi wouldnt enable as efficiently as before--i can't point you to specific code but if you re-install the OS(Linux Xandros) from base and switch off the updates,by going to "settings" then choose "installing/removing software" then choose "preferences" you can partially stop these auto-downloads and from a new base configuration install you might find your wi-fi works again.
press F9 whilst booting to get to the install OS screen ,you will have three choices whichever you choose (highlight) then press "E" then press "B" and this is how you re-install

Sep 25, 2009 | ASUS Eee PC 701SD

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