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I have a Quantum L500 singer sewing machine. the needle hits the bobbin case when I sew anything but straight stitching. If I turn the wheel backwards it doesn't hit the case.

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Posted on Jan 02, 2017

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SOURCE: singer quantum cxl sewing machine needle hitting metal

Your needle is probably to long or you need to open it more

Posted on Apr 08, 2009

  • 6 Answers

SOURCE: singer quantum cxl sewing machine needle hitting metal

First of all, change to a new needle. Make sure you are using correct needle and have inserted it all the way into needle clamp and that you have it in correctly (flat side should be away from you). If this does not correct the problem, then hook to needle timing is off and will need to be adjusted by technician.

Posted on Jan 08, 2013

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Bobbin case on singer ce250 thread gets hung up and pulls bobbin case out of place


is the needle inserted correctly--flat side goes to the back of the machine
the possiblities are
worn or broken gear
machine could be out of time
needs to be serviced

Feb 27, 2012 | Singer CE-200 Quantum Futura Computerized...

1 Answer

I tried servicing the bobbin area of my Singer 7442. I followed the instructions in the manual carefully. The straight stitch is working but all other stitches are not catching in the bobbin.


Couple of things to check is the needle new? if not change it,
Pull the bobbin thread out and bobbin case, then put the machine on a zig zag stitch, turn the hand wheel slowly and see if the hook (pointy thing that catches the thread) is just above the eye on the needle (when the swing is all the way to right) if it is not then you need to take your machine in for service.

Good luck and please rate my answer.

Mar 12, 2011 | Singer 7442 Mechanical Sewing Machine

1 Answer

I have a singer cxl electronic sewing machine and i have a problem with the needle either not moving or stopping when stitching the larger motifs or the zigzag stitch, somtimes the needle jut moves too...


The needle either not moving or stopping is a sign that the machine is jamming. Here's the answer for the question "My machine is jammed" from the FAQs on Singer's web site at http://www.singerco.com/support/faqs.html

A jammed machine is caused by thread being caught in the hook. Remove the upper thread and the bobbin case, turn the hand wheel towards you (counterclockwise) by hand and remove any thread in the bobbin case area. *Always turn the hand wheel towards you. Turning the hand wheel away from you (clockwise) can cause the machines timing to become unaligned and jam your machine. Also, always make sure the presser foot is in the down position before you start sewing. Sewing with the presser foot in the up position will jam your machine in the bobbin case.

Your description of the needle hitting the plate or foot is an indication that the machine's timing has become unaligned which can be caused as indicated above by turning the hand wheel away from you - the correct way is to *Always turn the hand wheel towards you.

Mar 03, 2011 | Singer Sewing Machines

1 Answer

My old Singer sewing machine won't pick up the bobbin thread. It is threaded properly and goes down to pick up the bobbin thread, but comes up with no bobbin thread. What to do please?


Hi, try re-timing the machine. Select "straight stitch," then take the bottom off the machine to see underneath the bobbin case area. Open the faceplate and look for two marks on the needle bar around where it enters the machine. Take out the bobbin case to see the hook. Turn the balance wheel toward you so the needle is going down. Stop turning when the needle is just about to start on its way up. The bottom mark on the needle bar should be just about to enter the machine, and the point of the hook should be just above the eye of the needle. If it isn't, tilt the machine backward and loosen the two screws on the vertical gear so you can move the hook to where it should be. Tighten the screws and put everything back so you can test your setup. If it sews a straight stitch correctly, try it on zigzag wide stitch. If it misses one side, repeat the timing process.

Jan 22, 2011 | Singer 7462 Mechanical Sewing Machine

1 Answer

Singer 301A stitch jam


your machine threads from right to left. the needle flat spot faces left. big loopy things means that the upper part of the machine is not threaded properly. as far as the needle hitting the bobbin case, it sounds as if someone removed the hook (part that holds the case) and put it back on 180 degrees off.

Jun 01, 2009 | Singer Quantum XL-1000 Computerized Sewing...

2 Answers

Singer quantum cxl sewing machine needle hitting metal


Your needle is probably to long or you need to open it more

Apr 08, 2009 | Singer Quantum XL-1000 Computerized Sewing...

1 Answer

Needle will not move


It's easy
you should adjust the bobbin or the stitch regulator

Nov 07, 2008 | Singer Quantum XL-1000 Computerized Sewing...

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