Question about HP LaserJet P2015dn Printer

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Not printing our laserjet has 3 trays total (2 full trays) and is connected via usb. when we send a print job, nothing prints. if we turn the printer off and then back on the job will print. we get 2 audible alarms (usb connect) when the printer is turned back on.

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I did the uninstall and reinstall, also changed USB cable, also moved to another pc. The problem was the USB port on the printer & HP tech (in Bangladesh) keeps telling me that my cable is too long (6'). Thanks.

Posted on Jan 14, 2008

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Try changing the USB cable then if doesn't work uninstall printer the unplug. Install drivers first then plug in the machine.

Try this hope it works for you
Thanks J

Posted on Jan 13, 2008

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The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
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