Question about Brother IntelliFAX 4100 Laser Fax

1 Answer

"Offline" It keeps telling us to open front over. We do, see no paper jam, reshut the cover and it still displays offline, open front cover. Please help!!!!

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  • 8 more comments 
  • Anonymous Nov 06, 2007

    Have opened the cover several times and it responds by saying "printing" then stops again and displays open cover message.

  • Anonymous Dec 21, 2007

    may brother has an error 71

  • Anonymous Jan 02, 2008

    Open front over, Reshut the cover and it still displays, open front cover.

  • Anonymous Feb 04, 2008

    i have opened and closed the front cover as it say's.but the same problem occurs and error 71

  • vernor Feb 05, 2008

    i have the same problem. i opened and closed pulled the plug. and nothing happend. please help.

  • Anonymous Mar 09, 2008

    message: pls open cover off line

  • boylesd Aug 21, 2008

    Says offline. Please open cover, Have done this several times but still offline.

  • jgonzalez590 Nov 21, 2008

    Mine gets stock on printing status and if I try to fax, it won't dial the number until I leave the toner cover open.

  • dcox313 Mar 27, 2009

    No, it didn't help. I am still getting the same error and I am opening the correct cover (above paper tray). please help.

  • betty438 May 11, 2010

    it keeps saying offline. i open and close the cover and it is still offline. I checked power and phone cords and the machine is on fax

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1 Answer

Which cover are you opening? You must pull open the bottom cover not the one under the keyboard. It's the bottom front cover not the top front cover.

Posted on Mar 03, 2008

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