Question about Datacard Group Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
Most likely your Mag-stripe info is missing from the card project in IDworks.
If you imported your projects from preface, its likly the box to include mag-stripe config was not transfer d.
enter idworks designer and click VIEW then field connections, there should be some info tied you mag-stripe field 1,2, or 3 of not there is the problem.
Next check printer plug ins in IDworks admin to make sure the mag-stripe plugin is installed. Also i would check Datacard.com Download section make sure you have newest and correct driver for your OS
if none of this works, uninstall everything (exporting projects) and reinstall.
Mag-strpe encoders can become defective, the encoder may need to be replaced.
Posted on Mar 18, 2010
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