Question about Samsung MW1030WA Microwave Oven

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MW5700PC I can't find one of those little plastic pieces that turns the turntable...and it's getting frustrating. Just a little square on top that fits into the turntable grove... Any ideas?

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Replace turntable rotator support (plastic or other meterial) ...

Posted on Sep 27, 2007


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My turntable doesn't turn

Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.

May 12, 2014 | Panasonic NN-S963BF Microwave Oven

1 Answer

Melted plastic turntable teeth

If only the teeth, get a new replacement ring . If it has melted so bad that it is part of the m/wave floor, you don't have much choice. Have you tried speaking to manufacturer?

Aug 07, 2013 | Samsung Microwave Ovens

1 Answer

My turntable has stopped turning - can anyone help please

The turntable is driven by a motor under the bottom of the cooking cavity. A plastic coupling that slides over the motor shaft, and that's what turns the turntable. In some ovens the coupling is a separate small piece that the glass tray sits on. Other models use a large wheeled plastic ring that rotates the tray.

The usual reason the turntable stops is that the coupling breaks or wears out. The motor shaft is D-shaped, and sometimes the plastic coupling cracks so it doesn't grip properly. Or the plastic wears so that the opening gets rounded and won't grip the shaft. Then even though the motor is running, the coupler doesn't turn. You can usually lift the coupling off the shaft to check it. In some ovens the coupler can only be removed by taking out the turntable motor, but that's not common.

A second possibility is that the turntable motor has failed. In most ovens there is an access panel on the bottom that comes off to get at the motor. You can check the motor with an ohmmeter across its terminals to see if it's good. (Usually I advise against trying to repair a microwave yourself, but replacing a turntable motor usually doesn't involve removing the cover. It's not a dangerous repair.)

If the motor checks OK (not showing infinite or very high resistance with an ohmmeter), you can check for power at the motor when the oven is running. This is a little more difficult because it means there will be AC line voltage present, so caution is needed. If there isn't power, it means there's some electrical problem to be solved, like a bad connection or trouble on the control circuit board.

The coupler and motor are both replaceable, although not always easy to find. Sears parts and Encompass are U.S. sources for many brand parts. You can also search online or check with appliance servicers in your area. If the problem turns out to be electrical, you should leave the servicing to a professional. Internal repairs involve hazardous voltages and possible microwave leakage if done improperly.

Depending on what you find is wrong and the cost of the parts (and labor, if you aren't able to fix it yourself), it may be more economical to replace the oven. For a basic counter-top model, it may not cost much more just to buy new, and you'd have a warranty. In the meantime, you can still use the oven, but you'll need to stop the cooking and turn the food occasionally to get even cooking.

Good luck, happy cooking, and thanks for using Fixya! If this has been helpful, please take a moment to leave a thoughtful rating.

Oct 27, 2010 | Microwave Ovens

1 Answer

The turntable has stopped turning. is there a

It could be the plastic coupler part #942560. Remove your glass tray and lift up the plastic piece in the middle. It slides off of the motor. If it is broken that is your problem.

Oct 16, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Flashing is occurring around the plastic turntable piece which is causing it to melt. Took off and saw that the enamel was pitted around the turntable opening. When I remove the plastic turntable piece, no...

It sounds like you are talking about the turntable tray adapter in the bottom.
What usually causes arcing is the reaction of the RF (microwave) energy acting on carbon. It's great that the motor and orifice are OK. Sounds like you just need to replace the T/T adapter. If the paint is pitted or altered, you need to use a special catalytic paint for microwave cavities to touch it up. The paint's main purpose is to protect the metal from rust but it is a high temperature paint to stand up to the higher temperature of that environment.

Sep 12, 2009 | GE JVM1350BW/WW/AW/SY Microwave Oven

1 Answer

My turntable quit turning, I looked in and found a what appears to be a piece of what looks like glass that acts as a shaft between the motor and the turntable was broken. I cant find the part or any...

If you are talking about the little piece that the center of the tray sits on (not the carousel ring), its called the coupler. Its actually made of plastic on all the microwave ovens I've ever worked on. I've never seen one made of glass. It connects to the turn table motor shaft. If you post back with a complete model number, I may be able to assist you in locating a part number.

If the coupler is not physically broken, you may be identifying the wrong part as your problem. The turntable is driven by a small motor which is mounted under the bottom panel of the oven. The coupler is mounted to the shaft of the motor and the glass tray sits on the coupler.

Post back and let me know if you need a coupler, or if your motor isn't turning. You can tell by removing the glass tray and pulling straight up on the coupler. It should come off the motor shaft in one piece. If its not broken, your motor probably needs replaced.

Sep 09, 2009 | Microwave Ovens

1 Answer

Plastic piece for turning turntable has partial meleted.

This is a pretty simple, inexpensive fix,

The best place to order parts for this brand is Encompass (formerly Tritronics).

If you don't find the part on their Web site, I would call them with your model number. They are toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Feb 02, 2009 | Goldstar MV-1715 1000 Watts Microwave Oven

1 Answer

Goldstar 1310W built in

The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 11, 2008 | Goldstar Microwave Ovens

1 Answer

Turntable problem 80802

It looks like the mechanism on those models consists of a glass tray a roller ring, and a motor, but in the diagram I don't see a coupler... The coupler may be built in to the motor or tray. You can visit and enter your exact model number - like 721.80802### - not just 80802. The parts lists and exploded view diagrams for the turntable parts should be located in the section "Interior Parts 1". Those will help you figure out what part(s) you need, which you can order online or by phone or in any Sears store. If you need more help, repost with any new details you have. I appreciate your rating of this reply.

Nov 13, 2006 | Kenmore 80809 Microwave Oven

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