Question about Apex Digital SuperCase SQ-310 (DSAPSQ310CASE)

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I have a SuperCase external hard disk Model No. HD-337-U2P I am trying to obtain a lead which connects the hard drive to my computer. Can you help?

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Mobile Disc model HD-337-U2P. Where can I get the software and drivers?


Hi!

You can find the original drivers for this drive on the manufacturer's website, here:

Chronos HD 337 U2 Driver New Win All

Hope this helps!

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How do i delete data on external hard drive with my Mac that was formatted on a PC


Hi John,
Say you don't need the files on the drive. You could consider reformatting the drive.
If you were to delete selected files only, there are software programs available on the official Mac. website and many other sources in the internet that you can download, install and use to do that. If you can post this question in Fixya, surely you can access anything in the www.com so I don't need to provide details here.

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on the main website for that product under downloads or support

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My Lap top HDD is not showing up when connected to my Desk top. my siemens lap top hinges broke. I tried working with it and damaged screen. Removed HDD drive and found a free case at home with the USB...


First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

Jul 12, 2011 | Silver Jeans MOBILE DISK HD-234-U2P...

1 Answer

My buffalo external hard disk can not read since yesterday, I/O device error. previoous was working fine. Do not know why? my Buffalo external hard disk model :HD-PX320U2


it is a PNP (PlugNplay) device. Try using a different cable to connect to your pc. Should the problem remain, hook it up to a different computer and if it doesn't see the drive, it will be an electronic circuit failure inside the box. The data is still on the hhd but you will have to obtain a new circuit to bring the hhd back online for use.

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1 Answer

External HD is not detected by laptop Windows XP


A common issue...I'm sure your hard drive is working fine, Windows is just not giving it an unused drive letter.

1. Insert the device (camera or usb drive)
2. Right-click "My Computer" and select "Manage".
3. Click on "Disk Management"
4. Right-click the item in the list that looks like your camera or usb drive, and then click "Change Drive Letter and Paths."
5. Click "Change".
6. Give it a drive letter that is not being used.
7. Click OK.

The device should work instantly after that.

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Check the usb port function in the computer bios settings and be sure that it is set to yes. Connect properly your external drive. If it has two wire usb connections, use both to obtain the maximum power that will be need by your drive.

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Cannot get external hard drive to work


- Make sure that the hard drive (HD) is properly connected to the computer.

- Try connecting it to a different computer to make sure that the HD is the problem.

- Check the Disk Management in your computer to see if the HD could still be detected. Once detected, reformat the HD and it should work again.

To check the Disk Management:

NOTE: Make sure that the external HD is connected and turned ON.

1. Right-click "My Computer" (XP) or "Computer" icon (Vista)
2. Select Manage and click on "Disk Management".
3. From the Disk Management, you will see a drive letters
4. Write down all the drive letters and then disconnect the Maxtor HD from the computer.
5. If there's a drive letter that disappears, then that is your Maxtor HD.
6. Reconnect the Maxtor HD and reformat it. You may right-click the drive letter and there's an option to format the HD.

If you're hearing a clicking sound while the HD is turned on, mostly, it's already defective.

Have a great day!

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1 Answer

I got an external driver with one side Mobile Disk and other side hd-337-combo can somebody help me to find the drivers cause i tested the hard disk in my PC and with the mobile disk my pc says USB Device...


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1 Answer

I can't access data off my portable hard drive (model HD-337-U2C)


Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Mar 01, 2009 | Beyond Micro Mobile / 250GB / 7200 / 8MB /...

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