Question about KitchenAid Architect ® Series II KSRX25FT

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Underside of ice bin freezes up built up with frosty ice, dispenses no ice. numerous times we have defrosted with blow dryer, removed, cleaned bin, replaced; cleaned out ice that was built up in lower part of dispenser inside freezer. still freezes up. depress paddle and motor tries but nothing. On the outside, the door chute is dangling, not tightly shut.

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  • KitchenAid Master
  • 4,654 Answers

underside of ice bin freezes up built up with - f9f9b734-83c7-44ff-8864-1aaa9784ca26.jpg
W10224328 Dispenser Door Spring
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The chute door is the reason your ice bin is freezing up and also the chute door being open draws warm moist air inside your freezer compartment causing massive amounts of frost and keeps the compressor runing all the time between defrost. You really n eed to get the chute door fixed. What is the correct model number? For the model KSRX25FT dispenser parts click HERE The chute door spring may be broken but you will not know untill you open the dispenser housing. I'm here should you post the correct model number or have questions, Sea Breeze

Posted on Oct 18, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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HVACRH20
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SOURCE: Ice machine works great, but will not dispense

I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

Posted on Feb 02, 2007

SOURCE: ice "door" on dispenser

This happened to me this week. I removed the cover as you suggested. After sliding it up you must disconnect the ribbon cable to the buttons, which involves depressing a locking tab. I then noticed one of the two plastic mounting points for hinges for the ice chute door flap (part of the black plastic frame) was cracked. I repaired this (the part was still hanging by a thread of plastic) using two part 5 min epoxy resin. Note disc-like damper which must be inserted into the cylinder when reattaching the door flap and attaches to an arm that connects to the door flap near the hinge. I'll let the epoxy set overnight before attempting reassembly...

Posted on Sep 29, 2007

  • 9 Answers

SOURCE: Freezer and icemaker freezes, jams.

I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.

Posted on May 01, 2009

woodchuck789
  • 4070 Answers

SOURCE: Ice is not turned by motor mechanism to dispense ice

The motor is behind the ice bin. Remove the ice bin and see if the motor will turn with out the load of the bin. If it will see if you can turn the augur in the bin by hand. It could be locked up by ice in the crusher or tunnel.
If the motor doesn't turn, test it to see if it gets voltage when you depress the switch. If it gets voltage and doesn't turn it's bad. It could also be two weak to turn a load.

Posted on Aug 15, 2009

  • 112 Answers

SOURCE: No ice comes out when pad is depressed.

does your auger turn? thats what pushes the ice doun the shoot. if not replace the auger

Posted on Oct 29, 2009

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2 Answers

Have replaced everything and ice maker still doesnt work model ed5shaxmb10


An ice maker has 3 basic tasks:
1. Call for water.
2. Freeze.
3. Harvest.
Then the cycle repeats. There will always be some sensors that determine timing of those tasks. Home units usually have a bin level sensor (often an arm that's lifted as the bin fills) that can be locked in the up position to disable the ice maker.

If it's calling for water but not freezing, make sure the condenser is clean. (Sometimes they look clean but are plugged in the middle.) It has to get down to nearly 0 degrees to efficiently make ice, if it's not getting cold enough you may need a tech to figure out why.

If there's ice in the tray but it's not harvesting, clean the tray, hard water deposits can make the cubes stick in the tray.

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Ice maker works fine but ice will not vend out of the storage bin. Ice freezes in the vending area


Check the door flap where the ice comes out into the dispenser. The number one cause of the ice build up in the dispenser chute is caused from warm air leaking into the freezer and clashing with the freezer air.

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Icemaker is making ice but the ice dispenser is not working


Check the ice storage container. The ice dispenser will not dispense ice until the first supply ice has dropped into the ice storage container.Remove excess ice from the back of the ice container. Make sure ice cubes are not jammed between the ice maker and the back of the ice container.

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The auger won't engage or turn to dispense ice.Remove the ice bucket and with a hair dryer warm up the inside where the fork is that turns the auger in the bucket and try it and if this does not help then you will have to replace the auger motor ,, chances are the motor is just froze up .--------

If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.

Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.

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Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.

But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.

To see how auger motor looks.Please click the link below:---

http://www.appliancepartspros.com/part_details_lgimg.aspx?part_id=3965455&image=0

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You can get required parts from sears part direct online site or from repairclinic.com site.

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This will help. Thanks. Helpmech.








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1 Answer

Freezer and icemaker freezes, jams.


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