Question about Dyson DC33 Bagged Upright Vacuum

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The wheels on my Dyson DC33 has left streaks all over my Pergo laminate floor. Pergo suggested I use lots of elbow grease and Bruce laminate floor cleaner to remove streaks. This did not work. Do have any recommendations on how to remove the streaks? I really appreciate any help you can provide!!

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  • 2,113 Answers

Goo-gone or goof-off or banana oil (amyl acetate can be purchased from a drug store to remove stains from fabric or other).

Posted on Oct 17, 2013

Testimonial: "Thank you for responding. I don't believe this will work for my floors since I do not have any residue or stains on the floors. I just have streaks left behind after using my Dyson DC33 vacuum."

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Posted on Jan 02, 2017

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SOURCE: I have a Dyson all-floor model (not the ball). I

Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.

Posted on Mar 22, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: How often do I wash filter for dyson dc33 upright vacuum cleaner

    Hi Mary,

    The filters in your DC33 should be washed at least once every 3 months, using cold water without detergent. Allow them to dry somewhere warm for at least 24 hours before replacing in the machine. Please follow the steps shown in our online Support guide for assistance:

    http://www.dyson.com/support/help.asp?article=1415&product=DC33-MULTIFLOOR

    I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Mar 14, 2012

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson DC33: rotating brush makes very loud noise when turned on and brush is engaged, i.e for carpets

      Hi Janna,

      Per my previous reply, please give us a call on 1-866-693-9766, or email us at askdysonUS@dyson.com, as we'd be happy to provide assistance with this issue.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on Apr 10, 2012

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      1 Answer

      How to change belt on Dyson dc33


      Hi William, it's Jack at Dyson.

      DC33 doesn't use a traditional, user-replaceable belt. Instead, the two belts are part of the brush control mechanism, which allows you to shut off the brush bar to clean hard floors and delicate rugs. These belts are engineered to last the lifetime of the machine in normal use.

      If your DC33's brush bar isn't currently rotating, please follow each of the steps shown in our online Support guide, to rule out any simple issues: http://www.dyson.com/support/dc33/dc33-multifloor/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-removing-debris-from-the-brushbar-dc33/removing-debris-from-the-brushbar-dc33

      It's also important to make sure your DC33's brush control is set to carpets rather than hard floors:

      change-belt-dyson-dc33-mnih3g4zkwkucv5j2ppnmw4z-5-0.jpg

      If you still need help with your machine after trying these simple checks, you're welcome to get in touch directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Apr 30, 2015 | Dyson DC33 Multi-Floor Upright Vacuum...

      1 Answer

      Just bought a DC33. Multi-floor.It is very hard to push on the carpeting.It is fine on the wood floors.Is there any way to adjust it higher for the carpeting.It is dense carpet not high


      There are no floor settings for this unit. Since the brush is spinning, it will create more resistance when running over the carpet.

      https://www.dyson.com/support/dc33/dc33-multifloor/flo-dc07-gen-how-to-use-your-dyson/using-brush-control-dc33

      Apr 11, 2015 | Vacuums

      2 Answers

      I can't push my Dyson Dc33 on my new carpet..it works backwards ok but not pushing forward?


      Hi Fran, it's Jack at Dyson.

      DC33 is engineered to work effectively on both hard and carpeted flooring. The cleaner head is engineered to adjust automatically for different floor types and carpet piles. You can also turn off the brush bar for hard floors and delicate rugs, using the brush control on the cleaner head.
      push-dyson-dc33-new-carpet-works-1knn0ucrcyiuamdom311flx5-1-0.jpg
      I'm sorry to hear you're having difficulty pushing your machine forward on this particular type of new carpeting. If your DC33 worked effectively before the new carpeting was fitted, it doesn't sound like there's an issue with the vacuum itself. However, we'd appreciate the opportunity to take some further details about the issue, and may be able to suggest a resolution. You may also want to consider contacting the carpeting manufacturer directly, as they should be able to recommend the best way of caring for this specific carpeting.

      When you have your DC33 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      We'll look forward to speaking with you.

      Feb 13, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

      2 Answers

      How do I change the belts on the Dyson DC33


      Best would be to get a parts and service manual if you cannot do it without one

      Dec 10, 2014 | Dyson DC33 Multi-Floor Upright Bagless...

      1 Answer

      How to clean dyson dc 33 filters


      Hi there, it's Jack at Dyson.

      DC33 has two washable filters, engineered to last the lifetime of the machine in normal use. These should be washed at least once every 3 months using cold water without detergent. Allow at least 24 hours for both filters to dry completely before replacing them.

      Our online Support guide will walk you through each step: http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/wash-the-filters/filter-removal-step-1

      I hope this helps, but if you'd like any further advice from our experts you're welcome to give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Sep 01, 2014 | Dyson DC-33 MultiFloor Upright Vacuum...

      1 Answer

      I have a Dyson DC33. The cleaning head will not stay down. As you move the unit, the head will stay at whatever angle it is last pushes into. So, as you pull the vacuum back and then push it forward,...


      Hi Anthony, it's Jack at Dyson.

      This sounds very unusual, as the cleaner head should pivot freely in use, allowing the soleplate to remain flat to the floor surface. The cleaner head is designed to adjust automatically to different carpet heights and floor types as you vacuum - this is shown in the video I've attached above.


      It would be worth washing both filters as shown in our online Support guide: http://www.dyson.co.uk/support/dc33/dc33-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/filter-removal-step-1


      We recommend using cold water without any detergent, and allowing both filters at least 24 hours to dry completely before replacing them in the machine. In normal use, the filters should be maintained in this way at least once every 3 months.


      It's also worth checking to make sure the internal hose isn't damaged, and that there are no obstructions in the machine. Our online Support guide should help with this: http://www.dyson.co.uk/support/dc33/dc33-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/next/next/next/wand-suction

      If you need further help after you've given this a try, I would encourage you to contact us directly so we can provide further assistance - if a repair is needed our experts will be happy to confirm if this is covered under your machine's 5-year guarantee.

      You can reach us by calling the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      www.dyson.com

      Nov 11, 2013 | Dyson DC33 Multi-Floor Upright Bagless...

      1 Answer

      Sounds like the beater bar hits the front plastic makes a loud awful noise


      Hi Cathy,

      Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

      http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

      This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Apr 27, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

      1 Answer

      How often do I wash filter for dyson dc33 upright vacuum cleaner


      Hi Mary,

      In normal use, you should wash the filters in your DC33 at least once every 3 months. Use cold water without detergent - do not wash in a dishwasher or washing machine. Allow at least 24 hours for the filters to dry completely before replacing them in the machine - it may help to place them somewhere warm, such as by a radiator.

      For step-by-step guidance on maintaining the filters, please see our online Support guide:

      http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/wash-the-filters/filter-removal-step-1

      I hope this helps - if you'd like any further assistance or advice, please visit www.dyson.com and click 'Support', or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Mar 13, 2012 | Dyson DC33 Bagged Upright Vacuum

      1 Answer

      I use it on a laminate floor { pergo } and it shows streaks every time. It looks terrible when I am done.


      Hi,

      This type of problem usually is not he fault of the Shark Steam Mop.
      The problem is the old residue left on the floors by other cleaners.

      Here is a tip that I wrote that will help you out with that problem...

      Shark Steam Pocket Mop Cleaning Problems



      heatman101

      Feb 11, 2011 | Euro-Pro Shark Steam Mop - Gray/ Purple...

      1 Answer

      Shark Floor Cleaner streaking on pergo laminate floor


      Start with a clean pad. A dirty pad wil spread the wet residue around and strek the pergo. After steaming use a clean microfiber dust mop to buff the pergo. It will dry and shine yur laminate.

      Jan 10, 2009 | Euro-Pro Shark Steam Mop - Gray/ Purple...

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