Question about Vacuums
I have a Dyson DC28 how can I go about unclogging something in the hose I guess?? It has no air & it sucks the hose completely closed. It's open when you turn it on as soon as the air starts flowing it closes Help
Can you disconnect the hose from both ends of the unit?
I generally push a broom handle down a clogged hose, and second broom handle if needed!
You can also attach a shop vac hose to the shop vac exhaust and blow it out using the exhaust of the shop vac.
Maybe you sucked up a dryer sheet or plastic bag. Empty the unit completely and look at all the possible portals where items have to travel through.
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Posted on Jan 02, 2017
The thoe or the wand is clogged. Remove the hose at the machine end, reverse it and turn the machine on. This should **** the blockage out, the way it got in. If you hear the motor straining, it's still clogged. I've already taped a small hook, like a screen door hook onto a broomstixk and fished into the blockage to remove it. Be carefol. If you puncture the hose by pulling too hard, the hose will be ruined. Tahe your time and look for something unecpected, like a toothpick or a LEGO piece. They and vacuum cleaner friendly.
Posted on May 25, 2009
You do have a clog ... I feel certain. I have never worked on a Dyson. Please continue with your disassembly until you find that wad of chewing gum and cat hair and tell us how you did it.
Im sure you will find a clog somewhere in the air stream
Thanks for your question.
Posted on Dec 16, 2009
SOURCE: Hi. I have a Dyson
I think I figured this out. If the hose gets twisted too many times while being used, the pole has a hard time going in and out for removal. (Kind of like how old phone cords got all twisted up after use for a while) To get it out, lift the pole out as far as you can then tug on the hose pulling it down & out ways until you can work the pole all the way up to get it out. Once out, detach the hose from the wand and turn it a few time (I had to go counter clockwise) to un twist the hose a little. Seemed to fix this problem for me.
Posted on Aug 09, 2011
Hi there, it's Jack at Dyson.
I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.
You may find a blockage is jamming the valve - you can check for this using our online Support guide:
If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.
Dyson Online Customer Support
Posted on Dec 06, 2012
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