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Magicjack problems (error 1)

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Hi Frederick,

If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.
Step 1. if your magic jack plus is plugged directly into computer then be sure to unplug it restart computer then plug the device back in.
Step 2 only if you have it connected to a router and modem first unplug the modem then unplug your router ... leave both unplugged for about 15 seconds then plug in the modem and wait for all the lights to come on then plug in the modem, a lot of times this can solve conectivity issues......

Hope this helps,
Thanks,
Gary

Posted on Oct 17, 2013

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I need to connect my fax whit the magicjack


A voice over Internet protocol device, magicJack allows you to make and receive telephone calls from your computer using a USB device. While magicJack does not officially support sending and receiving faxes, you can connect a regular fax machine to the magicJack device to send and receive faxes.
Attach the magicJack device to a USB port on your computer.
Connect the phone wire to the port at the end of the magicJack device.
Connect the other end of the phone wire to the "Input" jack on your fax machine.
Turn off error correction on your fax machine, and set your fax machine to the lowest possible transmission speed. Consult your fax machine's user guide if you do not know how to turn off the error correction or lower the transmission speed on your fax machine.
Send a fax to your magicJack phone number to receive a fax. You can find your magicJack phone number at the top of the magicJack splash screen that will display on your computer after inserting the magicJack device.
Send a fax from your magicJack by loading the fax you want to send into your fax machine and pressing the "Send" button.

Oct 31, 2016 | Computers & Internet

1 Answer

Why magicjack shows error 20?


If your magicJack reads "Error 20", please follow the steps below.
If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. The most common Firewall/Antivirus programs are listed
below. If your Firewall/Antivirus software is not listed, please refer to their web site or user manual.
You can download a document (pdf file) from MagicJack by going to What Is Voice Over IP Frequently Asked Questions magicJack

and putting error 20 in the search. This will then give you the 86kb long file with details on the most popular anti-virus software.

Nov 20, 2014 | magicjack.com Computers & Internet

1 Answer

How can I fix my majicjack plus to work with anew service provider?


tab_l.gif Answer tab_r.gif If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
You need to check your new internet connection first.
Then sign into

You must check your new internet connection gets to magicjack.com


sign into VoIP Phone Service Internet Home Phone Service Providers magicJack

Jul 12, 2014 | magicjack.com

1 Answer

913 461 7627


If you are still having problems, the correct method of solving it is to go to magicjack Customer support. International VoIP Phone Service Customer Care Support magicJack

May 29, 2014 | Computers & Internet

1 Answer

Why won't magicjack download?magicjack problems


If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. The most common Firewall/Antivirus programs are listed
below. If your Firewall/Antivirus software is not listed, please refer to their web site or user manual.
You can download a document (pdf file) from MagicJack by going to
What Is Voice Over IP Frequently Asked Questions magicJack
and putting error 20 in the search. This will then give you the 86kb long file with details on the most popular anti-virus software.

Dec 01, 2013 | Computers & Internet

2 Answers

I installed Magicjack on my Samsung Galaxy 3 and it was working no problem. Now I get magic jack network error 20 and it wont work.


The website you are trying to logon to is blocking access or you have installed anti-virus software. If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. For fixes go to this page
What Is Voice Over IP Frequently Asked Questions magicJack
and put in error 20 in the search box and press enter. You can download the pdf file which has the solutions for the most common Firewall/Antivirus programs.
It is 86kb long, so is too long to reproduce here.

Oct 30, 2012 | magicjack.com Computers & Internet

2 Answers

Magicjack error 6


There is no listed error 6 in he FAQ.

Contact Customer Service International VoIP Phone Service Customer Care Support magicJack

Sep 26, 2012 | magicjack.com

1 Answer

Magicjack error 401 how do you fix


For error 4.

On your softphone, please do the following:

  1. Click "Menu" on the top right-hand corner
  2. Click "Advanced Users"
  3. Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.


If that does not work:


<Requires some technical understanding. Explanation below. >

  1. On your computer, go to Control Panel
  2. Go to Network Connections
  3. Right click on your active Internet connection
  4. Select Properties
  5. Scroll down to Internet Protocol (TCP/IP)
  6. Click on Properties.
  7. In there check the little circle that says "Use the following DNS Server address".
  8. In Preferred DNS Server type in: 67.90.152.122
  9. In Alternate DNS Server type in: 67.107.71.186
  10. Click OK and OK.

Now restart your magicJack, by following the steps above.
For error 1
If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.

Oct 21, 2011 | magicjack.com

6 Answers

Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

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