SOURCE: i need instructions on how to pop up my gemmy
It is suposed to pop up once you press on its shoulders. Once you press them both down you will hear two clicks and release and it will pop up. Mine was jammed and when I pressed it down on the shoulders only one side would click, the other side would not click so Santa did not pop up to full size.
It was jammed on the white area of the stocking, the material got tucked inside the click mechinism prevent it from making proper contact. To fix it I simply pulled the white stocking material up (as if you are going to roll the pant leg up) and then when I pushed the shoulders down after that it opened up just like it should!
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