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I have a Panasonic cordless phone. Error msg "No link to base, Move closer to base and try again" need help KX-TG3531BX

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Put the phone into the base and unplug the base units power cord for 10 seconds.

Posted on Oct 25, 2013

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SOURCE: I have the below-mentioned problem with my

it will just ring once and then it will stop.

Posted on Nov 20, 2009

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My Panasonic KX-TG5576 5.8 GHz Cordless Phone, I have it charged. The base phone is working fine. But when I try to use the cordless hand phone and try to use it,m it says: No link to the base, move...


Set the phone on the charging cradle and press the ON button while phone is in crade. You may need to use the speakerphone button to do this. Turning the phone on while in the charging cradle will resync your handset with its base. Try it! It should work!

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I called you 800 number in the day to talk to a real person, and they told me what to do. - much better than your confusing web site. Thanks!

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I have the below-mentioned problem with my Panasonic Cordless model KX-TG3531BX No link to base. Move closer to base, try again. Please contact me on 9879590311 or email me at ritu_vpatel@yahoo.com


place all handsets in the base unit for about 1 minute each. This links the handsets to the base. Sometimes the handsets lose their link to the base unit. If this doesn't work try to call Panasonic tech support for further information, the phones could be defective as well.

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This worked for my mother's KX-TG2357:

We tried doing what it said in the manual on page 54. That didn't work! She then decided to just unplug everything. About 3-5 minutes later, plugged everything back in, and lo and behold, everything was working fine!!

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1 Answer

PANASONIC KX-TG2431 CORDLESS PHONE


The handset is away from the range of the base. Keep the handset on the base for some time and then try again.

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No link to base move closer to base


Your getting this message because the radio portion of the handset or/and base is not communicating with each other. This can be temporary or fatal. You can try re-registering the handset(s) to the base by following the directions in the manual, its fairly easy to do for any model. If that does not work,and you have more than one handset not working with this problem, then it sounds as if your base needs repair or replacing.

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