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Posted on Jan 02, 2017
SOURCE: reset WorkCentre 24, Xerox
In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
Posted on Apr 03, 2008
That is a document feed or scanner fault. Often times it is simply that molex connector working loose. It is the connector mounted vertically next to the main power cord on the right rear side of the machine. That bottom screw can be dificult to tighten. What I would try first is to shut the machine off, unscrew and disconnect that conntecot totally then firmly slide it in and get both the top and bottom screwss tight. Like I said, the bottom thumb screw can be hard to tighten even with a screw driver because it is a pretty soft rubber the tighteners are made out of.
If that doesnt work. go to the back and disconnect the document feed to scanner cables and reconnect. Other than that, you pretty much have to replace the feeder/scaner assembly since very very few parts are spared for that .
Posted on Oct 23, 2008
This might help, but I don't know how to put it in tech mode.
"The fuser error reset code will reset the machine so it will run after the problem is fixed.First remove any jam in the fuser then enter tech mode;
press program, * ,clear, * enter 1 4 press start then turn machine off and then back on."
Posted on Aug 04, 2009
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