Question about HiTi P510s Digital Photo Printer

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Hiti printer p510s using 6x9 paper and ribbon. Trying to print 4x6 prints and I kep getting a ribbon mismatch error. What am I doing wrong?

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  • 53 Answers

Change the paper type sensor

Posted on Jun 24, 2016

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I have Hiti P510S photo printer which was working very well, but now when i issue a print command, it gives me an error message like "PAPER ROLL MISMATCH" even with all consumable well fixed. What do i do?


Double check the ribbon chip and make sure contacts are clean. Also make sure it is for the 4x6 paper size. If it is a 5x7 ribbon it will not work. Have you printed 5x7's before? If so this is probably the issue.

Also check to make sure firmware is up to date. . I hope that helps!

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My 510s is having issues with printing. The print ribbon is sticking to the paper, thus tearing the ribbon and causing a paper jam.


Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge...

First Turn the printer off, open the printer cover and remove the jammed paper if paper is jammed..

***If you need any technical help on printer then you can reach at here

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The black spool of the ribbon has a built in chip, If that chip is damaged it renders the ribbon unuseable. Be very careful if you take out party used ribbons and re insert them later.

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