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Have a Xerox Docucolor 1250 with Fiery X12 Server, and the server has starting freezing during booting up... assuming the operating system on hard drive is corrupted but have no backup to refresh it. Where can I get back this system software? Can someone post a link? Please Help...

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  • bohdanjd
    bohdanjd Oct 17, 2013

    To restore from backup do the following:


    1) Power down the Fiery and wait 10 seconds.

    2) Press and hold the 4th key on the right side on the UI (user interface) and power on the Fiery.

    3) Continue to hold the 4th key until the UI reads "Install Software", "Restore Backup", "Install Option" and "Start System".

    4) Select "Restore Backup"

    5) Select "Yes" at the following question "Restore backup configuration?"

    6) This will take approximately 15-20 minutes and the Fiery will reboot 3-4 times.

    7) Once the Fiery comes up to Idle you will need to "Run Setup" and reconfigure the settings.

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I hope this helps.
Terry
http://www.support.xerox.com/support/docucolor-12/downloads/enau.html?associatedProduct=fiery-ex12&operatingSystem=win8x64

Posted on Oct 17, 2013

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The note from Xerox states this.

NOTE: You will need the Fiery Restore / Update Server Software CD and the User Documentation v2.0 CD that came with your EX12 v2.0 Software

And here is the loading process
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