When watching primarily HD programs the sound will often times increase dramatically when the commercial comes on. I need to turn it down then turn up the sound once the program resumes. I have checked the steady sound setting on the tv and it is set to off. Is there some setting in the effects mode that I need to turn off or on? Any advise on how to resolve this or suggestions on what to try to fix this very annoying problem would be greatly appreciated.
There are two reasons for this. Firstly, the commercial channels are deliberately boosting the volume during commercial breaks to grab your attention. Secondly, the commercials use compressed audio (narrow dynamic range). This often comes across much louder than program material, which is using a wider dynamic range on which you would have based your volume setting. It is noticeable that the BBC are also sending out wide variations in volume at present - Yes it is VERY annoying. Some sort of ALC (automatic level control) is required but this would need to be switchable. Hope this helps.
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There are a few picture sizes out there 4:3, 16:9, as well as some for movie screens. New televisions are 16:9 and when you are watching a true HD program, it will fill the screen perfectly. However the program may be broadcast in one of the other formats. This results in the bars on top/ bottom or on the sides. This is true for commercials too. If the commercial is or isn't in HD will determine if there are bars or not. All this is normal operation.
Which box are you using? Many of the Enseo boxes can support "No TV control" mode and different resolutions and video signals, but they are primarily designed to work with commercial grade TVs that have integrated control.
I can provide some assistance if you can provide details on the box.
It would be our pleasure in assisting you with that. We would recommend using our Volume Leveling feature which is available on our ViP222k, ViP612, ViP722k, and ViP922 receivers. Volume Leveling keeps the volume levels consistent between programming and commercials and
prevents drastic volume level changes when watching television between HD and SD
channels. Start by pressing the "Menu" button then pressing 6 for "System Setup" then 7 for "Audio Output". Select "Enable" below "Volume Leveling" then select "Done" to save these settings. If you're using a ViP922 receiver from the main menu select "Settings", select "Audio Output", and then enable Volume Leveling. This should help with the volume fluctuation issue you have been having. Thank you for being a valued DISH Network customer!
Phillip Chang DISH Network Customer Service Representative
Try lowering the brightness and contrast. Sounds like you are overdriving the picture tube. Green gun in picture tube may have a shorting element; if so no fix for that other than pic tube replacement.
I wonder if your problem with loud volume occurs primarily on commercial breaks, when you turn down the sound and then, since the sound, for the program itself, is so low in volume, you have to turn it way up again to enjoy the program?
If this is the case, and there are no other problems with the set, this may not be the set's problem, but the fact that commercial material is broadcast at a higher volume than program material by some outlets, so that while you are in the kitchen, during commercials, the sound of the commercial can still be heard.
May be a defect but, if you notice the sound changes with different channels or movies or HD or Standard, look for a volume limiter control button in the menu setup under audio control. Sometimes the menu has a control that you can turn on to limit different volume levels during the shows origination.
Experience has shown that with this relatively new mode of transmission, audio levels can be quite dynamic. If your set provides it, you may try turning on "Audio Compress" or whatever the name might be. Could also be called Dynamic audio also or some such. Reason for all the hubbub is that along with HD, mixing engineers are also providing the most range for the audio dynamics as well the most video composition info in the new broadcasts...Accordianman.