Question about Whirlpool Refrigerators
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Posted on Jan 02, 2017
SOURCE: Leaking Whirlpool refrigerator
My Whirlpool fridge had water droplets falling onto all three shelves and pooling unter the crisper drawers. I solved the problem by clearing the ice-clogged drain in the freezer.
In Whirlpool model ET21UM, the condensation drain hole is located directly behind the freezer. To access the drain hole, remove all your frozen items and place them in a large picnic cooler. Notice that the floor of the freezer is basically a large plastic tray fastened by two small bolts. Unscrew the bolts with a wrench or ratchet and remove the plastic tray. At this point you will probably see that water has seeped under the tray and created a mini ice rink on the bottom of your freezer. You can tap the ice lightly with the handle of a screwdriver to break it up. Once it's broken, toss the ice into your sink, or put it in a plastic bag and store into your cooler to keep everything cold.
Once the ice has been removed from the freezer floor, you should be able to see a metal drip trough in the back under a false wall hiding the condenser coils. It's a little tougher to remove the ice from the drip trough with the screwdriver method, so you might want to use a hair dryer. After a few minutes with the hair dryer, you should be able to remove most of the ice by hand. You can remove any water with a sponge or turkey baster. The only ice left will be a plug of ice in the drain hole in the middle of the drip trough. Heat up a cup of water in the microwave and carefully pour it into the drip trough. If the drip trough is hard to access, you might need to use a funnel. The hot water should melt most of the ice in the drain hole. If it pools in the drip trough and doesn't drain, use a sponge or turkey baster to remove the water and add hot water again. A small length of wire or a pipe cleaner might help clear any other obstruction in the drain hole. When the drain is clear you should hear water flowing through it. Dry off the floor of the freezer and return the plastic floor tray to it's spot and fasten with the two bolts. Remove any water that has pooled in your refigerator and you're done.
Posted on Nov 12, 2008
I also could not find the drain plug that everyone is saying to clean out. The only obvious things were styrofoam coated vents that went down to the fridge.
I have the same fridge with the sheet metal and cardboard in the back. My mfg. date is 6-04. That date is found near the ser. # and model #. My Whirlpool model # is ET1chmxkb03 THERE IS NO DRAIN TUBE RUNNING DOWN THE BACK!! It is all internal. Here is how I fixed the problem.
First, unplug the fridge. Empty all contents from the freezer and remove the shelf. Your food will be fine. Tell your wife not to worry!! You're going to need to remove the entire back panel of the freezer. Not hard. Remove the ice maker by unscrewing the single bottom screw and LOOSENING the two screws located above the ice slots. No need to remove them. they simply hang the icemaker in place. unplug the wiring assembly from the ice maker. set ice maker in sink if it has ice in it.
I had a lot of ice in the bottom and back of the freezer so i carefully chiseled and cleaned as i went. try using some hard plastic pointy thing to chisel. if that doesn't work use a screwdriver VERY CAREFULLY. I am not responsible for damages. ha.
the plastic "Y" shaped piece that covers the fan needs to come off. gently push down from the top to undo the two tabs that are holding the top to the wall. any resistance you feel is ice holding everything together. a hair dryer can also be useful to loosen things up. its going to get watery so keep towlels ready to sop up.
After the "Y" piece is off, you should only have two nuts or screws at the top of the panel. undo these and work off the panel. careful to push the wiring harness through the hole and the ground wire simply clips on the metal panel.
if you have a lot of ice at the bottom you'll feel resistance getting the panel off. scrape off as much ice as you can from the bottom and work the panel back and forth until it comes free. there is nothing holdin the panel in place at the bottom. it's just the ice.
when the panel is off you'll seea thin aluminum pan at the bottom probably covered in ice. keep chiseling (carefully) and you'll come across the drain hole everyone keeps telling you to unplug. this is the start of the tube that comes out into the pan under the fridge. i kept chiseling until there was no ice left anywhere in the freezer. always wiping and cleaning with the towels. there is also ice under the thin aluminum sheet. try to find a way to get this ice out too.
i tried several ways to get the ice out from inside the drain tube. even a little salt. boiling water from a turkey baster worked the best. my ice was frozen down about an inch so it took a few tries.
my drain pan was bone dry at the beginning of all this so i kept looking for water down there. finally it showed up.
pour little extra hot water down there for good measure and if you have some kind af flexible tubing to snake down there to clean it out it would be a good idea. 1/4 inch fish tank air tubing woorks pretty good. there are some bends in the drain tube so you might have to work it down.
hopefully this will fix the problem. reverse the steps to put everything back together being sure to reclip the groundwire to the icemaker. put the food back in the freezer and tell your wife instead of griping about the food being left out, maybe she should thank you for being a he-man and saving the family $500 by fixing the friggin thing yourself!!
Posted on Jan 16, 2009
If it's flooding, it's NOT the drain pan. It's probably the water valve has gotten stuck in the open position. Hope this helps!
Posted on Aug 21, 2009
Remove the food from the freezer and the icemaker if equiped . Remove the air tower at the rear of the freezer section and remove the rear panel inside the freezer . Using a hair dryer to the drip pan , below the coils ( probably ice ) , starting at the center , defrost until you see the drain hole . Keep defrosting the hole ( hot water helps ) until water starts to flow down . Using a short piece of hose , insert it into the drain hole and blow . This should blow out any debris inside the drain hole . I would use a short piece of solid ALUMINUM wire ( 14-16 guage about 8 " long ) striped of all insulation , and insert it into the hole as far as possible , without any force . Wrap the other end about 1--1 1/2 turns around the black tube ( defrost heater ) above the hole . When the heater comes on , heat will transfer to the aluminum wire and keep the drain from freezing up again . Reasemble back panel , air tower , and , icemaker . Reinstall the food and its FIXYA'd .
Posted on Sep 02, 2009
Testimonial: "Thanks for the suggestion. "
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