Question about HP DeskJet 9800 InkJet Printer

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Printer using color ink when printing black and white copies

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  • 219 Answers

Could be a bad cartridge other than that I would suggest contacting your local tech.

Posted on Oct 17, 2013

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Posted on Jan 02, 2017

  • 93 Answers

SOURCE: 0% color ink

We cannot bypass the color ink check, since the all-in-one uses little amount of even the color ink to print in black. Once check the expiry date of the color cartridge and clean the copper contacts of the cartridge and reinsert it again and then try to print. If the issue still persists replace the color cartridge and check for the result, if we experience the same issue even after replacing the color cartridge then the issue is with the all-in-one.

Posted on May 29, 2008

  • 1 Answer

SOURCE: Want to print in color ink and not black ink.

These instructions are for Windows Vista users - I've never used XP to do this, but I'm sure it's similar.

Go to Control Panel/Printers and select the printer you want. Click "Select printing preferences" on the toolbar above. The options listed might be different for different printers (I haven't checked) but on my Dell printer I go to Advanced/More Options and under the "Complete-a-Print" section there is a checkbox labeled "Use color cartridge for all black printing." I imagine other printers have something similar. It comes out a dark grey/brown color.

Don't forget to uncheck it when you get more black ink!

Posted on Feb 18, 2009

  • 1 Answer

SOURCE: Will not print black , HP PSC 1610 All-in-One

Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.

Posted on May 11, 2009

x404x
  • 51 Answers

SOURCE: I installed new ink cartridges and everything acts

Well to tell you the truth - if you didnt use Quality INK FROM THEM - IT PROBABLY KILLED the print head. which happens.
if you did buy their ink - then its still most likely a print head gone bad. they do need to be cleaned from time to time.
if the print head in on the cartridge itself then they might be a bad batch. I couldnt tell from the pictures of the ink cartridges i found. but check this forumn out. they had a good DO IT YOURSELF remedy that they said worked. http://www.fixyourownprinter.com/forums/inkjet/55199
at the bottom of this next page is how to make sure you reinstall them properly. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00064417&lc=en&dlc=en&cc=us&product=64992
thats from HP's website. so. looked easy to do - although cleaning them yourself will save time and lots of money as i found out that its $125 for all new print heads. so if you got the money i recommend buying them - if you got the time -- "I MYSELF would try the first remedy and follow the install instructions."
Hope this Helped x404x

Posted on Mar 03, 2010

  • 217 Answers

SOURCE: hp color laserjet 1600 copies have a blurred image

This sounds like a registration problem.

Use the menu (on the printer) to print antest page AND a configuration/information page.

Look (critically) at the alignment of the seperate coloure Yellow Magenta Cyan. You will probably find that these are out of aligmnent across the page.

The cause of this, is that the printer can't perform a calibration properly (printer probably takes a long time when calibrating too) and is usually down to failure of one of the sensors on the transfer belt.

Sometimes you can clean these and solve the problem, but often is a failure of the component itself. Thes are NOT available as a spare part, and the repair to correct this would need a replacement transfer belt.

Transfer belt replacement in this printer is quite an involved task, though it is within the capabilities of someone with reasonable mechanical aptitude.

Posted on Apr 05, 2010

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1 Answer

My school room printer Dell 5130cdn is out of color ink, however it does still have black ink, how can i get the printer to print with just the black ink?


when in print section go to settings and click on black or unclick color
be aware that color is need to get black and white reproductions ( copies)

Aug 17, 2016 | Dell 5130cdn Color Laser Printer

1 Answer

The printer won't print. It says replace the color ink cartridge. All I want to do is print black and white.


You can only use the black ink cartridge without the color ink. But no need to replace them in your printer.
When you print just choose black and white for the printed text must be black not colored. But if you still received such notification...just try to replace the color ink cartridge to continue printing
Note: As per my experience. printer with exclusive black ink alone will damage the printer easily due to unbalance printing of ink

Sep 20, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I had been out of color ink for a few months, so just printed using black&white mode. I installed a new color cartridge, and the computer is not acknowledging that a new cartridge is in. It will only...


Start, control panel, printers, your printer, printer preferences, advanced. Uncheck the complete-a-print boxes and also check to make sure the print in black & white box in unchecked.


Rick

Sep 12, 2011 | Dell 926 All-In-One InkJet Printer

2 Answers

Black and white prints are not black


Sorry, steve, that you are experiencing this problem.

According to canon.com's website regarding the i9900 InkJet Photo Printer:

Why color ink may be used when printing in black and white Even when printing in black and white, color ink is used for the following reasons:
  1. Automatic cleaning of the print head.

    To prevent the print head nozzles from clogging, the print head is automatically cleaned periodically. At that time, a small amount of each color ink is consumed.

    Therefore, although printing in black and white is performed, color ink is also consumed.

  2. Color inks may be used to create black.

    When printing in grayscale or on photo paper or when duplex printing, although printing appears in black and white, the color black may be created using the three (cyan, magenta, and yellow) color inks. Printers without a pigment black tank / cartridge will print black / grayscale will create a composite black using color ink even on plain paper.

    Therefore, although printing in black and white is performed, color ink may be consumed.
  3. In order to keep the heavy black ink from smearing on the page or in the printer, color ink is used when duplex printing to help create black text.

    ---
I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.

Good luck on this.

Jul 13, 2010 | Canon i9900 InkJet Photo Printer

1 Answer

HP Officejet 6210 All-in-One: Black Ink Copy Problem


i've fixed a simular issue recently, it could be your print head has developed a issue\blockage for the nossles for the black ink tank, it could be mixing colours from word but a black white copy will just use the black ink, try removing the head and using isopropol on a qtip to clean the head for the black only.......

Aug 13, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Error 9-363


NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.

Feb 18, 2008 | Xerox DocuColor 12 Printer

1 Answer

Photocopying


According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:

"The unit will perform mono (or black) copies using the color cartridge to create a composite black in Normal and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.

The color cartridge may be out of one color of ink. Run a self-test page to verify that all the colors are there. Replace the cartridge if they are not."

In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?




Nov 13, 2007 | HP PSC 500 All-In-One Printer

1 Answer

Want to print in color ink and not black ink.


These instructions are for Windows Vista users - I've never used XP to do this, but I'm sure it's similar.

Go to Control Panel/Printers and select the printer you want. Click "Select printing preferences" on the toolbar above. The options listed might be different for different printers (I haven't checked) but on my Dell printer I go to Advanced/More Options and under the "Complete-a-Print" section there is a checkbox labeled "Use color cartridge for all black printing." I imagine other printers have something similar. It comes out a dark grey/brown color.

Don't forget to uncheck it when you get more black ink!

Oct 31, 2007 | HP PSC 1610 All-In-One InkJet Printer

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