Question about HP DeskJet 9800 InkJet Printer
Could be a bad cartridge other than that I would suggest contacting your local tech.
Posted on Oct 17, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: 0% color ink
We cannot bypass the color ink check, since the all-in-one uses little amount of even the color ink to print in black. Once check the expiry date of the color cartridge and clean the copper contacts of the cartridge and reinsert it again and then try to print. If the issue still persists replace the color cartridge and check for the result, if we experience the same issue even after replacing the color cartridge then the issue is with the all-in-one.
Posted on May 29, 2008
These instructions are for Windows Vista users - I've never used XP to do this, but I'm sure it's similar.
Go to Control Panel/Printers and select the printer you want. Click "Select printing preferences" on the toolbar above. The options listed might be different for different printers (I haven't checked) but on my Dell printer I go to Advanced/More Options and under the "Complete-a-Print" section there is a checkbox labeled "Use color cartridge for all black printing." I imagine other printers have something similar. It comes out a dark grey/brown color.
Don't forget to uncheck it when you get more black ink!
Posted on Feb 18, 2009
Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.
Posted on May 11, 2009
Well to tell you the truth - if you didnt use Quality INK FROM THEM - IT PROBABLY KILLED the print head. which happens.
if you did buy their ink - then its still most likely a print head gone bad. they do need to be cleaned from time to time.
if the print head in on the cartridge itself then they might be a bad batch. I couldnt tell from the pictures of the ink cartridges i found. but check this forumn out. they had a good DO IT YOURSELF remedy that they said worked. http://www.fixyourownprinter.com/forums/inkjet/55199
at the bottom of this next page is how to make sure you reinstall them properly. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00064417&lc=en&dlc=en&cc=us&product=64992
thats from HP's website. so. looked easy to do - although cleaning them yourself will save time and lots of money as i found out that its $125 for all new print heads. so if you got the money i recommend buying them - if you got the time -- "I MYSELF would try the first remedy and follow the install instructions."
Hope this Helped x404x
Posted on Mar 03, 2010
This sounds like a registration problem.
Use the menu (on the printer) to print antest page AND a configuration/information page.
Look (critically) at the alignment of the seperate coloure Yellow Magenta Cyan. You will probably find that these are out of aligmnent across the page.
The cause of this, is that the printer can't perform a calibration properly (printer probably takes a long time when calibrating too) and is usually down to failure of one of the sensors on the transfer belt.
Sometimes you can clean these and solve the problem, but often is a failure of the component itself. Thes are NOT available as a spare part, and the repair to correct this would need a replacement transfer belt.
Transfer belt replacement in this printer is quite an involved task, though it is within the capabilities of someone with reasonable mechanical aptitude.
Posted on Apr 05, 2010
Tips for a great answer:
Aug 17, 2016 | Dell 5130cdn Color Laser Printer
Jun 21, 2014 | Canon Pixma Mg5150 All-In-One Colour Photo...
Sep 20, 2011 | HP OfficeJet 6210 All-In-One InkJet...
Sep 12, 2011 | Dell 926 All-In-One InkJet Printer
Jul 13, 2010 | Canon i9900 InkJet Photo Printer
Aug 13, 2009 | HP OfficeJet 6210 All-In-One InkJet...
Feb 18, 2008 | Xerox DocuColor 12 Printer
Nov 13, 2007 | HP PSC 500 All-In-One Printer
Oct 31, 2007 | HP PSC 1610 All-In-One InkJet Printer
20 people viewed this question
Usually answered in minutes!