Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

1 Answer

I removed the bottom medal plate, covering the brush, and there were 3 additional pieces that fell out - 2 clear and 1 darker gray (aprox 2" H and 1.5" W). I can not figure out where this last piece goes (the darker gray piece), so I can screw the medal back into the vacuum

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  • denise shannon
    denise shannon Oct 18, 2013

    My dad came to visit and figured it out :) gotta love your dad!

  • JoeVacs Oct 21, 2013

    Cool. Dads are great, glad you got it fixed.

×

1 Answer

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  • Dyson Expert
  • 357 Answers

I've never seen a Dyson with a "medal". For that matter, I've never seen a Dyson with any metal parts either, except the screws.
You should take it to a qualified vacuum repair shop to make sure the parts aren't necessary before running it again, just in case.

Posted on Oct 21, 2013

  • denise shannon
    denise shannon Oct 21, 2013

    In photos you will see the actual part I was trying to find a home for, in photo 2 the bottom of vacuum and in photo 3 on the counter you can see the "medal" plate I was referring to - it is the bottom of vacuum. I know most are plastic (I have seen them) but mine is not.





  • denise shannon
    denise shannon Oct 21, 2013

    The middle photo is also showing where the part actually goes - while looking at bottom of vaccum it goes to bottom left under brush bar

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SOURCE: dyson curved piece at bottom keeps falling off how to reinstall?

Call me, doug in Riverside cali, pretty handy just rebuilt my stage 3 on my animal. I am incredibly gifted. 951-316-7071

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SOURCE: In need of a picture of the on/off switch for Dyson DC17.

This is over a year too late, but perhaps this will help other people in your situation. Here is how the switch assembly should go together:

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Posted on Jul 28, 2010

  • 377 Answers

SOURCE: I was removing hair from the rotating brush at the

Sounds like you are having difficulty stretching the drive belt so that the roller end clip can be slid into place.
The end clips on the roller brush are keyed so they can only go into the retainers one way. Remove the belt and check to see what the orientation of the end pieces should be in order for the brush to seat on the vacuum body and mark an alignment if necessary. Remove the brush, add the belt and replace the brush in the vacuum with the roller retainers in the proper position. You may have to stretch the belt a bit, but it should fit in.

Posted on Oct 05, 2010

Testimonial: "Thank you very much for your prompt, helpful response!! I have it working great again!"

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My dyson brush does not

    Dear Randy,

    I'm very sorry to hear you're having difficulties with your DC28. Someone will be in touch with you shortly to discuss this further.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Aug 08, 2011

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    1 Answer

    I need instructions on how to change the belt on my Hoover Model U4264-930 vaccum.


    Tool Needed, flat head screwdriver (larger one works a little better). Serious Safety Precaution: Make sure unit is unplugged. Preliminary: Check: that nothing is caught like threads etc, preventing roller brush from turning. I've had this model vacuum 10 years and have pulled threads out countless times. However it still has the original belt on it. To change belt: 1.) There is a plastic plate underneath roller, towards front.. Pry the 3 tabs at front, the plate hinges downward slightly (to clear the front tabs). Next, there are 2 little clips at bottom of plate. Insert screw driver at each of these clips to fully release the plate the rest of the way. (Or it may even come off without having to pry back on these. The plastic clips need pushed towards front, to clear the ridge that catches towards the back). Pry one, then the other, clip forward, while gently pulling the plate the rest of the way out. (Gentle prying will assure it will snap back together OK, so you still get a good seal.) You now should see the whole roller brush. 2.) Remove the shell/motor cover: To do this, a.) pull off the rug height adjuster lever, and take not where you put it so you won't loose it. b.) push foot release down and keep vacuum bag in the vacuuming/hinged/operating position (not the upright/locked position), and position cleaner on it's side, or upside down. c. Pry around the bottom edge, starting at right corner, then go around, prying in about 4 different places. Shell/motor cover will now easily pull off (upward and out towards front), exposing motor shaft and light bulb. 3.) remove belt from motor shaft. 4. slide roller and old belt out the bottom. 5.) remove old and place new belt on roller 6.) slide roller back into place. 7.) wrap other end of belt on motor shaft. 8.) shell cover, rug height adjuster knob, and bottom plate snap back into place. check that roller turns without much effort. 9.) It now should be ready to plug in and vacuum.

    Aug 21, 2011 | Hoover Soft Light Supreme U4262-930 Bagged...

    Tip

    How to service a G series Kirby


    First you will need to make a list of parts that you will need to get. Definitely get a new belt (dont use an old one that has been laying around for years they crack, split, and fail quickly) take the brush roll nozzle off and inspect the fan for chips, and cracks around the center. Replace if necessary. Next remove the brush roll, it must spin freely replace if it feels tight or makes noise. Now as long as the vacuum worked before, those three things are what you could need (plus any broken parts). Now that we have the parts we can get started. remove the bag, handle, scuff plate and cord. there is a release button for the handle. The plastic mini emptor on the bottom of the bag rotates away from the body and lifts off. And the scuff plate pops off using a flat head screw driver in the center slot and prying up. You will see 2 screws under the scuff plate and two screws in front on the top, remove those 4 screws and lift top cover off. you will now see the inner workings of the motor.
    If you need to replace your fan take out the other screws in the front, there is two under the top cover, two towards the bottom, and one more near the center. hit the bottom of the aluminum cover with a rubber mallet til it pops off. there is a spot near the back of the motor where you can insert a wrench to hold the motor shaft. use a pick to twist off the front spindle (left hand threads opposite from normal) remove and replace fan. use a small bead of liquid gasket to seal the compartment and install screws. (it helps to have a piece of 2 x 4 to set the machine on and install the front cover.
    Now we will move to the motor compartment. First, vacuum out as much of the fuzz and dust out of the inside as possible being careful not to disconnect any of your wires. You can also blow it out make sure to blow through the motor to get all the carbon dust out. The cleaner you get everything inside the better. Next inspect your motor carbon brushes and commutator for wear. If that is good spin the front shaft, listen for bearing noise and feel for stiffness. If the bearings feel bad then you should rebuild. inspect the transmission gear, motor gear, and belt for wear. replace if necessary. (kirby recommends that you replace all pieces at once because if you only replace one, the worn parts will damage the motor and transmission internal parts) Now apply some 3 in 1 oil to the top slide where the handle connects. Do Not Disassemble! there are way bearings in the assembly and if its not assembled right the self propelled system will not work properly. Move the assembly back and forth to ensure that all of the way bearings receive oil. Now you can reinstall the top cover, cord, scuff plate, and the bag. The brush roll nozzle, clean all hair and twine off brush roll if you are using the same one. Slide a new belt over the brush roll. make sure to clean and wipe out the nozzle. The brush roll can only be installed one way, one of the end caps are bigger. They should always be numbered with 1 to 3 new brush roll gets set on one and you can rotate higher numbers for more wear. install brush roll rotate belt hook and install nozzle. Plug it in and take it for a test drive. You have now successfully serviced your Kirby Generation series vacuum. Kirby recommends this be done once a year.

    on Jan 04, 2010 | Vacuums

    1 Answer

    How to replace the power switch on a Kirby G4


    This repair requires extensive disassembly. First remove the handle, bag assembly, and switch "scuff" plate. To remove the switch plate, remove the screw at the bottom, and the upper screw that secures the cord. Insert a screwdriver into the rectangular slot in the plastic and pop it off. The cord must also be removed. One screw holds the cord cover to the lower motor shell. Remove the screw and push with a flat screwdriver on the back of the cover to unlatch it. Next remove the upper motor shell ( 4 screws ). The next piece to come off is the switch button. Pry upward on it's attaching lugs to free it, pull it upward far enough to disconnect it from the switch rod. The power drive assembly is next to go. Three screws on the bottom of the motor unit hold it in. DO NOT remove the center screw beneath the shift lever. The drive pedal must be in DRIVE for removal. The transmission drops down to get it out ( you may have to wiggle and pull on it to free it). Next the headlight frame assembly must be removed. You will see 2 screws at the rear, and 2 long screws in front which also secure the fan housing. After removing the screws, the headlight frame can be removed. Be careful to note the proper location of all wires! The right carbon brush assembly must be removed to allow the switch to slide back for removal. It is held in place by 1 screw and a tab on it's holder. Two screws hold the switch itself in place. One is on a tab on top of the switch, and the other is on the right bottom of the lower motor shell. The lower screw also serves as a motor mount screw. The switch can now be removed by inserting a small screwdriver along it's front edge and prying it backwards. It is wise to clear dust and lint from the motor contacts prior to re-assembly. Be sure the terminals on the field coil have not gotten bent before putting the new switch in place. Snap the new switch in place and replace the screws. It is easiest to replace the wires in this order:
    1- Holding the headlight assembly off to the right, install the lower headlight wire.
    2- Next connect the wire from the left carbon brush to the upper switch terminal.
    3- Connect the upper headlight wire.
    4- Gently replace the right carbon brush assembly, secure it with it's screw ( do not overtighten ) , and connect it's wire to the lower switch terminal.
    After the switch is in, install the headlight frame screws, transmission and belt, and switch button in reverse order. Be sure the shift arm on the left side of the drive unit engages the slot or pin on the handle pivot assembly. The cover and trim pieces can now be re-installed.

    Feb 16, 2011 | Kirby G4 Bagged Upright Vacuum

    2 Answers

    Our Roomba 530 stops after few minutes saying clean the brush ,even after brushes are cleaned.


    FIrst, remove the dust bin part and the brushes. Then, there are four screws on the bottom gray panel which have to be removed first in order to get to the gears which hold the brushes. I did not remove the little sweeper brush on the front, but I just slide it through the hole in the gray panel.

    Then in order to get out the orange section which actually holds the brushes, there are four screws which must be removed. The orange section is attached to a blue section. This entire unit comes out by sliding it toward the area where the dust bin goes, being careful not to tear the light gray rubber gasket which covers the side.

    Once that section is removed, there are two screws on each side. These screws hold the orange thing to the blue thing. Once the screws are removed, lift up only the side which has the white squares into which the brushes are inserted. These are actually the back side of little gears. There is a face plate on the outside of the orange part on this end. The other end contains a bunch of wires and I was careful not to disconnect any of them.

    The face plate has six screws which must all be removed. Use caution when removing the face plate. Hold it up so that all of the stuff doesn't fall out. It has a bunch of gears, little brass looking fittings and grease. Take care to only remove the gears which have the squares which hold the brushes AND do it one at a time unless you like working jigsaw puzzles. I used tweezers and a pin to clean the "gunk" consisting of hair, fuzz, etc., out of the little gears

    Mar 25, 2010 | iRobot Roomba 530 Robotic Vacuum

    7 Answers

    My Hoover steam vac spin scrub model 4060-900 brushes are not spinning and I have lost the manual. Any ideas. Thanks. bushteachers@yahoo.com


    The problem I found with one a neighbor was tossing out is the bearings in the part that drives the brushes were stuck. Lubing them up solved the problem, but took a bit of work to get into. This also provides a good chance to clean the crud out of bits that usually don't get much attention. I found mine clogged with a fair amount of pet hair.


    You'll need a Phillips & Flat Screwdriver, some light machine (3-in-1) oil or Lithium (white) grease, and a lot of patience. Having a pan or something handy to keep all the little bits organized would help.


    First remove both the soap & recovery tanks, they'll just get in the way & are designed to be easily removed & replaced for filing/dumping. Be sure to fold the "wings" for the recovery tank in or they'll foul removing the cover later (as will the brush speed button).

    The tricky part is getting the Brush Speed knob off. It's held on only by friction, but can be tough to pull for without breaking the plastic stick it's pushed onto.


    Remove the brushes. There are 4 blocks between the outer & next in rollers. Put the flat screwdriver between the gray & clear plastic, pushing gently toward the brushes. This pushes a wedge away far enough from a hole in the gray plastic to "unhook" the brush housing from the main body. Once all 4 are clear, the brush assembly should pull out easily.

    Remove the 2 big screws in front of the brushes and the one at the back of the clear plastic front of the vacuum bit. The small ones at the extreme front corners hold on the clear plastic front, and can be removed if you want to clean out the vacuum channel, but are not necessary to remove to remove the top.

    Toward the back sides of the top are 2 slots that hold this part on. Once the front screws are removed & the front is loose, push the side in gently & you should be able to lift the back of the cover. Push in lift both side, the top should pop right off.

    Now I have the top off, holding 2 black & 1 silver long screw. In the center-front of the new-exposed guts is a box with a round top & a cone at the front with 2 screws.

    This is the Brush Motor Assembly, and it's actually vacuum-powered. Remove the 2 screws holding down the from, then look for 2 large holes on the bottom of the unit behind the black "squirter bar".

    There's very long screws at the bottom of these holes that also hold down the brush motor.Once the 2 bottoms screws have been fully loosened & the top-front screws removed, the brush motor should pull up easily.

    On the right is a square port, in front the the brush speed stick (where the gray button pops onto). on the left is a gray & black hose, these should pull off easily, but may have some liquid in them.

    Pull out the brush motor & set it on a convenient spill-resistant work surface upside-down. You should see the square-hole drice for the brushes, a gray piece of plastic, & a cresent-shaped hole.

    The port at the front & hole on bottom provide an air path for the vacuum to poll air through this assembly & spin the brushes. You should see 2 screws at the back of the motor & 2 more at the bottom of holes surrounded by the gray plastic. Remove all 4 screws.

    You can now pull off the bottom cover with the gray plastic. Front to back you should see the brush drive gear, an intermidiate gear, ant one of the bearings for the fan that drives the whole thing. pulling out the bearing & gears to clean out this area & lube up the gears with some Lithium Grease helps, as well as making sure the bearing is well lubed with 3-in-1 oil and/or lithium grease.

    The top is held on at this point with 4 platic clips. The top doesn't need to be removed unless you *really* have to see the fan. The clips can be broken off if one is not careful, and there's nothing in there to be lubed. Best to leave it as-is.

    At the top of the driveshaft is a second sealed bearing. I couldn't figure out how to get it out without braking it, lube this one in place. The bearings are supposed to be sealed, so removing the black "washer" from the bearing is done completely at your own risk. I just put some oil on there, spun it to work it in, then repeated with the white grease.

    Replace the intermediate gear, the brush drive gear, then the lower sealed bearing in that order. You can spin the gears to ensure they're spinning well. Mine was OK, but after a bit of use worked the grease in & the brushes really started spinning.

    Keep in mind everything here except the screws is plastic, be creful to get a snug fit with the screws without overtightening. "Gorilla-ing" the screws will just break the plastic & make the whole adventure an exercise in frustration.

    Reattach the bottom plate with all 4 screws, 2 in the holes in the gray plastic, 2 in the back.

    Reattach the gray & balck hoses to the left side of the brush drive. They're 2 different sizes, so there's only 1 place the smaller hose will fit easily. Place the assembly back in the machine & replace the 2 screws in the front.

    Flip the machine up so you can put the 2 really long screws back into the underside of the brush drive. There's 2 guide slots on either side, make sure the brush with the indicator wheel on top goes into the big hole on the right. You may need to spin the brushes a bit to get the center squure stick to line up with the hole in the drive gear. The brushes should pop back in easily if everything's lined up right.


    Put the top cover on, making sure the Brush Speed stick & center screwhole line up, as well as the back sides snap into place.

    Screw down the top, then flip the unit up so you can snap the bottom-front of the top over the gray wedges on the front, then screw into place.

    Replace the Recovery Tank, fill & replace the solution tank, and test-drive.


    Vanger Chevane.

    Apr 19, 2009 | Hoover SteamVac F5914-900 SpinScrub...

    1 Answer

    Remove plastic shield and access to dirt cup orange filter


    I used a table knife in the very front of the brush area, there is an angled chanel. the inner piece of plastic with the roller assy just fellout once all of the screws were removed. I also just wash out the orange funnel piece after vaccuming every 2 months or so.

    Feb 27, 2009 | Hoover U5194-900 Mach5 Multi-Chamber...

    2 Answers

    Spin brush removal


    Brush Disassembly Hoover STEAM VAC Owners Manual F9514-900 (F9514900) does not
    explain how to take the brush assembly apart. The instructions are as
    follows:

    Figure 1 shows the key

    features. There are two
    6d533fa.jpg
    clear plastic outer pieces

    which are held onto the

    white inner piece with 3

    tabs each. The clear

    plastic tabs go underneath

    the corresponding white

    extended tabs on the white

    plastic inner piece.

    Figure 2 shows where the

    screwdriver is inserted

    (flat blade) and gently

    pushed down while pulling

    the clear plastic outer
    2b9a66e.jpg
    piece away from the inner

    white piece.

    Figure 3 shows assembled

    unit. Note extended brush

    axle goes in center, which

    fits into the female drive

    unit on the shampooer.
    279c3ad.jpg
    I used the hose nozzle out

    on the lawn to direct high

    velocity water stream

    trying to get the hair out

    of the brushes. Hair and

    fuzz remarkably entrained

    in brushes, but I got 90% of it out.

    Oct 19, 2008 | Hoover SteamVac F5914-900 SpinScrub...

    1 Answer

    No suction


    Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

    Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
    Remove hair from brush roll using scissors.

    Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

    Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
    Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

    If its stiff to rotate you will need new roller.

    Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

    Now check the long flexi hose & metal wand for any obstructions.

    If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

    On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

    Chris...

    Sep 24, 2008 | Dyson DC07 All Floors Bagless Upright...

    1 Answer

    Removing the cover from U6445-900


    Take off the bottom plate, then there 2 screws on each side(from the bottom)Take the cover for the hose, There is a catch on each side from the bottom edge, use a flat blade and push in, the top will release. The actuator arm just has that e-clip holding it on.

    To replace the cable, take off the top handle piece, pull out the old cable. The new one will slip in real easy, then slip the medal piece in the slot before pushing the cable all of the way in. Then attach it to the new actuator arm. This is where you would adjust the cable for forward and backward for the transmission.

    May 10, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...

    2 Answers

    Changing a vaccum belt


    Most of the Dirt Devils, turn the vac. over, remove the bottom plate, then you can get to the belt and brush roll. If the bottom plate doesn't come off, then from the top, there will be 2 or 3 screws to remove, then the top cover comes off to reveal the belt and brush roll.

    Nov 03, 2007 | Vacuums

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