Question about Miele Red Star Bagged Canister Vacuum

1 Answer

I have a Miele Solaris (about ten yrs old) that will not turn on. I have removed the cord reel and have positioned the contacts so that it makes adequate contact. I am using a voltmeter and get 120 volts at the plug, but only around 24 at cord reel connectors. Any thoughts? Shouldn't I get 120 volts?

Posted by on

  • dwayne cox
    dwayne cox Oct 18, 2013

    problem fixed. I simply spliced another plug onto the end of the cord because I noticed that the voltage was too low at the cord reel connection.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 161 Answers

Some people figure out a way to hardwire the power cord into their vacuum.

Posted on Oct 17, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Miele Solaris Electro Plus will not turn on

I was using my Miele Solaris Turbo plus to **** the air off the Space Bag. Now I have the red indicator on and the vacuum cleaner won't turn on. Please help. This is my favorite vacuum cleaner!

Posted on May 31, 2008

e-Guru
  • 3917 Answers

SOURCE: How do I assymble a

Hi,

Please find a complete instruction in the bellow mentioned link:

https://www.centralvacuumstores.com/pdfs/info/viewpdf.php?pdf=S300+-+S348+Operating+Instructions

Thanks

Posted on Apr 13, 2009

  • 389 Answers

SOURCE: vacuum not running; do I have to replace the cord winder or just cord?

Typically, the cord and winder are supplied as a unit.  It is possible to fit new cord to an existing winder, but the amount of labour involved will make the job more expensive than simply exchanging the complete unit.  Even if you're going to do the job yourself, it's simply not worth planning to just fit new cable (unless you are a masochist with unlimited time and patience).  Pay that bit extra for a complete unit - you'll be glad you did (or you'll be sorry if you don't!).

Posted on May 27, 2009

  • 1 Answer

SOURCE: Miele vacuum cord reel question

I had to take off the cord reel and clean the contacts inside it. I also bent the contacts out since they tend to wear down after time.

Posted on Jun 07, 2009

VacuumRepair
  • 438 Answers

SOURCE: How to fix the retractable cord, the coil came

Greetings from GoVacuum,

I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel (hopefully from GoVacuum), You may purchase the S500 Series Cord Reel Here; Miele Cord Reel - s500 Series #5240304 .

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner2_bing.gif before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum2_bing.gif bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them.


If this repair guide was helpful to you, please click the four thumbs up icons in the top right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Posted on Mar 19, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Miele Solaris that is having an intermittent power problem. The power will not turn on unless I push the cord winder button at the same time as the power button. I have disassembled the vacuum and...


These type of cord retractors have a set of contacts which sometimes get corroded or bent. Or maybe the reel has become wobbly.
As the cord reel moves, these contacts should have enough pressure stay in contact with the tracks on the reel at all times.

You sound like a handy person, so you would have to take the assembly right out of the machine and perhaps be able to correct the situation.
Some of these contacts are easily accessible, and others not so easily.

While you have the old assembly out anyway, you also might be able to buy a new one to replace it.

Without a close look it's hard to guess what to advise you.

Maybe a vac repair shop could throw in an tune up as well?
Check the motor brushes and so on?

.

Jun 17, 2011 | Vacuums

2 Answers

Pull cord all the way out vacum doesn't start. Push the recoil switch for a second then it will start. Bad connection or new cord needed? Also how do you reinstall the coil? Thank you.


Greetings,
This definitely sound like a cord reel issue to me. This is really the only problem that I ever see on a Miele vacuum cleaner2_bing.gif. 9 times out of 10 the cord reel needs to be changed. If you purchase the cord from us, and it's not the problem you may return it up to 60 days later for a full refund, that's how confident I am that is what's wrong with your machine.

Ok, so you need to replace the cord reel on a Miele S514 Solaris, no problem! I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel. If you haven't already purchased one, here's a direct link to the exact cord that's needed for your S514:
Miele Cord Reel For All s500 Series #05240304

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter cartridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher position, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and components that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to request a repair clarification if you have any questions about the repair that I can help you with, I'm always more then happy to help.

If this repair guide was helpful to you, please click the thumbs up icon in the bottom right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Apr 15, 2010 | Miele S514 Solaris Bagged Canister Vacuum

1 Answer

My Miele solaris will not turn (it's plugged in and no power)


body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(/wysiwyg_rte/misspell.gif) repeat-x scroll center bottom; } Hello There,

Usually when a Miele canister just stops working all of a sudden, it's a lot of the time caused by the cord reel going bad. The internal cord reel has a metal spring that's used to get power from the cord, to the rest of the vacuum. Over time this spring starts to loosen, and eventually will get so loose that it will no longer transfer the electric current. This is the most common problem that I we see on Miele canisters. The good news is that this repair is fairly simple to diagnosis and repair.

In order to test and see if the cord is the problem, rewind the cord all the way back into the canister, and move the canister to the closest wall outlet. Now only pull out the cord far enough to plug it into the wall. With the vacuum plugged in, use one hand to slowly pull the cord reel out of the canister, and use the other hand to to continuously push the main on/off foot switch pedal on and off, on and off while you're pulling the cord out with your other hand. Does the vacuum motor make an sound like it's starting up, or does the motor come on at all while you're doing this? If it makes a noise like it's trying to start, this means that your cord reel is bad and needs to be replaced. If you don't hear anything while you're doing this, it still may be that the cord reel is bad, but it also may mean that either the switch or the motor could bad. In my 10 years of fixing Miele canisters however, I find that probably 70% of the time it's the cord reel that needs to be replaced.
If you need to purchase a cord reel to try and replace it to see if this fixes it (don't worry, we have an excellent return policy if it's not the problem) , here's a link to the exact cord reel for your Miele:
Miele Cord Reel For S500 Series Models

body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(/wysiwyg_rte/misspell.gif) repeat-x scroll center bot So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to request a repair clarification if you have any questions about the repair that I can help you with, I'm always more then happy to help.

If this repair guide was helpful to you, please click the thumbs up icon in the bottom right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum




Apr 07, 2010 | Miele S514 Solaris Bagged Canister Vacuum

2 Answers

Replace the power cord on a miele s514 cannister vac


Greetings from GoVacuum,

Ok, so you need to replace the cord reel on a Miele S514 Solaris, no problem! I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel (hopefully from GoVacuum), You may purchase the S500 Series Cord Reel Here; Miele Cord Reel - s500 Series #5240304 .

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to send me an email chris.jones (at) govacuum.com if you have any questions about the repair that I can help you with, I'm always more then happy to help. We stock all the supplies you need for your Miele S514 Solaris including the FJM Bags, the Super Air Clean Filters, HEPA Filter, and other Attachments & Accessories.

If this repair guide was helpful to you, please click the four thumbs up icons in the top right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Mar 16, 2010 | Miele S514 Solaris Electro Plus Vacuum

1 Answer

No power when plugged in


Greetings,
This definitely sound like a cord reel issue to me. This is really the only problem that I ever see on a Miele vacuum cleaner2_bing.gif. 9 times out of 10 the cord reel needs to be changed. If you purchase the cord from us, and it's not the problem you may return it up to 60 days later for a full refund, that's how confident I am that is what's wrong with your machine.

Ok, so you need to replace the cord reel on a Miele S514 Solaris, no problem! I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum.



Chris Jones
GoVacuum.com

Jan 04, 2010 | Miele S514 Solaris Bagged Canister Vacuum

1 Answer

How to fix the retractable cord, the coil came off. Not sure how to rewind the coil on the spool This is the Miele Solaris S514 model


Greetings from GoVacuum,

I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel (hopefully from GoVacuum), You may purchase the S500 Series Cord Reel Here; Miele Cord Reel - s500 Series #5240304 .

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner2_bing.gif before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum2_bing.gif bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them.


If this repair guide was helpful to you, please click the four thumbs up icons in the top right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Jun 20, 2009 | Miele S514 Solaris Turbo Plus Vacuum

1 Answer

Cord/recoll/turn on


This is a tricky problem and if your are not mechanically skilled can destroy your cord reel. Basically the reel spring has collapsed inside and you need to install two washers to help push the contacts back into place. Take the entire unit apart and look at the cord reel, the part of the reel directly nearest the unit is where you want to put the two washers. It looks like a spigot, pu two washers on that and put back into place. This is one way to fix the unit. The other way is way more involved and requires vacuum experience

Jun 12, 2009 | Miele S514 Solaris Bagged Canister Vacuum

2 Answers

Miele S514 will not come on


Greetings,
This definitely sound like a cord reel issue to me. This is really the only problem that I ever see on a Miele vacuum cleaner. 9 times out of 10 the cord reel needs to be changed. If you purchase the cord from us, and it's not the problem you may return it up to 60 days later for a full refund, that's how confident I am that is what's wrong with your machine.

Ok, so you need to replace the cord reel on a Miele S514 Solaris, no problem! I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to request a repair clarification if you have any questions about the repair that I can help you with, I'm always more then happy to help.

If this repair guide was helpful to you, please click the thumbs up icon in the bottom right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

May 26, 2009 | Miele S514 Solaris Bagged Canister Vacuum

1 Answer

Miele vacuum cord reel question


I had to take off the cord reel and clean the contacts inside it. I also bent the contacts out since they tend to wear down after time.

Jan 23, 2009 | Miele S514 Solaris Turbo Plus Vacuum

1 Answer

Miele S514 Solaris Electro - won't turn on


I don't have the exact same model as you guys, but maybe my situation is similar to yours. My Miele Silver moon model won't turn on one day. I took it to a Miele authorized repair shop ( they all offer free estimate on finding the problem first, then they will tell you what the repair cost will be). They said my vacuum cord reel shim was damaged. The damage was caused by over stretching the cord while I vacuumed. According to them the shim is kind of like a clip that holds the cord inside the vacuum. When the shim is damaged, the cords are pulled apart and electricity can no longer pass through. That would expalin why it won't turn on. The repair cost was not too bad, it costed forty-six dollars. I hope this helps.

Jun 06, 2008 | Miele S514 Solaris Electro Plus Vacuum

Not finding what you are looking for?
Miele Red Star Bagged Canister Vacuum Logo

Related Topics:

142 people viewed this question

Ask a Question

Usually answered in minutes!

Top Miele Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Mack Baxter

Level 3 Expert

381 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22095 Answers

Are you a Miele Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...