Question about Hotpoint Refrigerators
Hotpoint HSS25GFTC BB The water dispenser is not working nor is it making ice...please note before you post comments about frozen dispensers....BOTH not working. What ice that is there will dispense. When the water button is activated you can here the solenoid engage in the back I see no "tank" or coolant lines accessible from the crisper area, is it there and I need to rip things apart? There is water pressure at the filter and if you empty it...it will fill up. The door switch was tested and operating properly. Now what to test?
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Posted on Jan 02, 2017
SOURCE: No water or ice through door
sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!
Posted on Dec 17, 2006
press the reset button (black) on the bottom of the icemaker, the system will go through a cycle, and water will pour into the tray.
Posted on Oct 26, 2007
I would check hte wire harness leadngto the door under hte freezer hinge. itll be wrapped in a black web like covering. Just under hte unit itself follow ht ewire and unplug hte harness. then carfully cut hte black webbing and inspect wires. there tends ot be apinch point there and the wires will sheer from one another, . if so there is no replcing hte harness, the door would have to be replaced at a cost of nealry $600. not enough room for a wire nut, but hav had sucess using stright inline bullet style connector, or others have sucessfully soldered connections back in place
Posted on Mar 25, 2008
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Posted on Nov 17, 2008
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