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Posted on Jan 02, 2017
SOURCE: Buttons on our concealed dual
the ring where the buttons are should unscrew and the full unit should pull out,if that dos,nt stop the water try to gently pull the plunger up, if that stops it push the plunger back in to flush toilet,see if plunger returns to normal position and water stops, if that dos,nt work have it checked out by aservce engineer.
Posted on Jul 09, 2011
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There are some dual flush cisterns where you have to depress one button to reveal a cavity in the second button. Put a screwdriver in that cavity to left out the second button, then release the first button and pry that out.
Underneath the buttons is a screw which must be unscrewed to release the cistern lid.
Not sure if this will apply to you... but if not, good luck anyway.
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