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I've checked all of the connections and also changed cables but the printer box continues to say printer off line, It worked perfectly yesterday.... and nothing has changed between then and now. Need to print ASAP for a show!!!

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  • Daniel Hayward
    Daniel Hayward Oct 16, 2013

    I've also tried 2 macs and neither gets a hot printer connection.

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  • 193 Answers

You need to post more info on your system type before any one can help if it is windows the problem lies in device and printer setting page in their you will see your default printer and also it will state if it is on line or not

Posted on Oct 16, 2013

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: "Off-line" error message

Go to control panel - printers. Right click your printer icon - select delete printer. Reinstall the software and drivers via CD supplied. May have to restart your computer when complete. Go back to control panel - select printers - select add a printer and follow the instructions. When finished print a test page.

Posted on Nov 07, 2008

  • 55 Answers

SOURCE: Brother MFC-490CW Won't Print

If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

Posted on Jun 30, 2009

  • 33 Answers

SOURCE: Unable to clean error message

just swith of the printer even the swich of the main switch where the printer's plug is connected wait for 40 second then power it on again it will start working again if everything is connected perfactly

Posted on May 07, 2010

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