Question about KitchenAid KEMS309BSS 30" Combination Wall Oven 5.0 cu. ft. True

1 Answer

I bought a new Kitchen Aid wall oven/microwave-convection combo (KEMS309BSS). When they isnatlled it it made a loud humming noise and then died. They brought a second oven and istalled it. It also hummed (not as loud as the first one), and then stopped working alltogether. I brought in a master electrician to check electricity and he said the electricity is perfect. What could be the problem?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • KitchenAid Master
  • 35,540 Answers

Could be something in the installation structure affecting operation. If you can rig up a way of testing the unit(s) uninstalled, that may provide the answer

Posted on Oct 16, 2013

  • Mari Sera
    Mari Sera Oct 16, 2013

    The seller connected the third oven inthe showroom to make sure it works before delievering it. It does, now we have to see what happens at home... Thanks!

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: we installed kitchen aid microwave convection oven

Turn the power to the oven off. It usually is not possible to unplug the power chord for the built-in appliances so go to the main switch board and just turn off the oven power for about 5 minutes and then turn on the switch. The error code should disappear. Mine did!
Chander Mehta

Posted on Jul 03, 2010

taran_2005
  • 10515 Answers

SOURCE: Kitchen Aid Wall Oven KEMS308SSS - Display Panel

Hi,

You are having a communication error between the appliance. Here is the actual tech manual instructions for that code:

PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostic

mode and verify the error codes. Ensure AM software, UI software and EEPROM

CHECKSUM versions appear on the lower text line. If AM software and EEPROM

versions do not appear, UI and AM may not be communicating. Verify this for the

lower oven UI and for the microwave (upper oven) UI. The lower oven UI will show

the AM software version for the lower oven appliance manager, and the microwave

UI will show the AM software and EEPROM versions for the microwave appliance

manager.

If the lower oven UI is not displaying the AM software version, go to UI IS NOT

DISPLAYING AM SOFTWARE VERSION.

If the upper oven UI is not displaying the AM software and EEPROM versions,

go to UPPER OVEN UI IS NOT DISPLAYING THE AM SOFTWARE AND

EEPROM VERSIONS.

If lower oven UI and microwave UI are both displaying an error, go to LOWER

OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING AN ERROR.

UI IS NOT DISPLAYING AM SOFTWARE VERSION:

A. Unplug oven or disconnect power.

B. Open the back panels and make sure the P6 and P2 connectors are fully

inserted on the appliance manager and on the lower oven user interface board.

- If they are not plugged in, plug in connectors and go to step F.

- If they are plugged in, go to step C.

C. Visually inspect all wires between P6 on the appliance manager and P2 on the

lower user interface.

- Make sure wires are not cut or pinched.

- If the wires appear to be intact, perform a continuity check between

P6-1 of the appliance manager and P2-1 of the user interface board.

Complete for P6-2(AM) to P2-2(UI), P6-4(AM) to P2-4(UI) and P6-5(AM) to

P2-5(UI). All the measurements made should be less than 5 ?. If any of

these measurements exceeds 5 ?, go to step E.

D. Replace the appliance manager. Ensure all connectors are properly inserted.

E. Replace the wiring harness (signal). Ensure all connectors are properly inserted.

F. Replace all parts and panels before operating.

G. Plug in oven or reconnect power.

H. Observe for longer than 1 minute to determine if error has been repaired.

I. If error does not appear, initiate a bake cycle. Let the cycle run for at least

1 minute.

- If no error occurs, cancel the cycle, the problem has been repaired.

- If error occurs again, restart the troubleshooting procedure at step A.

At step D, replace the lower oven user interface board if appliance

manager has already been replaced.

- If both are replaced the problem has been repaired.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 22, 2010

KevinWhite
  • 1902 Answers

SOURCE: I need a user manual for a kitchen aid convection/

Hello & Welcome to FixYa

Please click on this link to download the manual for your Kitchen Aid. Please get back to me if you have any other questions.

Kevin

Posted on Dec 26, 2010

  • 1 Answer

SOURCE: kitchen aid kemc308kss0 microwave/oven combo

To change a control board, do I need to take the door out?

Posted on Feb 07, 2011

oldTech2332
  • 2341 Answers

SOURCE: I want a manual for a kitchen aid convection

Hello Inna,
Here is the link to that users manual https://www.whirlpool.com/digitalassets/MLPDF/User%20Instructions%20-%20W10170438A.pdfyou can click on it to download it
GENE

Posted on Nov 03, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Eecrolux combination wall oven / microwave is in demo mode model# ew30mc65jb


Good Morning Rolf, thanks for your post!

Based off the information you have provided your Electrolux wall oven/microwave combination is stuck in demo mode. The best way to remove demo mode from your wall oven/microwave combo is to hold the oven light button and the on/off keys at the same time and you should be able to toggle in and out of demo mode. Hopefully this is helpful. -Matt

Mar 09, 2015 | Electrolux 30" Built-In Double Electric...

1 Answer

My convection oven ring does not work


These tend to crack and "unzip" because they are such a tight circle... Kill the power, and meter the ring element for ohm's resistance. If the element tests ok, check the wires to the element for overheating, and if those look fine, remove the control board and look for burnt solder joints where the relays are mounted. Multimeter DM10T

Feb 22, 2015 | KitchenAid Kitchen Aid KEBS177SBL Single...

1 Answer

BOSCH HBL3450UC Single Oven weak/slow pre-heat


I have a Kitchen Aid convection wall oven. It takes 6 - 7 minutes to preheat to 325 degrees. You probably have a bad element. There are 2 elements.

Dec 19, 2012 | Bosch HBL3450UC Single Oven

1 Answer

F84 trouble code on electrolux icon wall oven


I am getting the same error right now for the microwave part of the microwave oven combo. The oven is working fine with no racks out of place.

Sep 10, 2012 | Electrolux ICON Designer E30SO75ESS Oven

1 Answer

I need a user manual for a kitchen aid convection/ microwave oven combo ser # kems307dbs6


Hello & Welcome to FixYa

Please click on this link to download the manual for your Kitchen Aid. Please get back to me if you have any other questions.

Kevin

Dec 26, 2010 | KitchenAid Ovens

1 Answer

We installed kitchen aid microwave convection oven model kems308. it is displaying error code F6E0, "Lost communication". Any idea on how to fix?


Turn the power to the oven off. It usually is not possible to unplug the power chord for the built-in appliances so go to the main switch board and just turn off the oven power for about 5 minutes and then turn on the switch. The error code should disappear. Mine did!
Chander Mehta

Jun 06, 2010 | KitchenAid 27 in. Built-in...

1 Answer

Convection works but Microwave does not heat


Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

duid

May 26, 2009 | GE Monogram® ZMC1095BFBB /...

1 Answer

Jenn air combo wall oven/microwave


Bend over, pull down pants. They Got you....

Jan 01, 2008 | Jenn-Air JJW8230D Electric Double Oven

Not finding what you are looking for?
KitchenAid KEMS309BSS 30" Combination Wall Oven 5.0 cu. ft. True Logo

236 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Ovens Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

 Fix Your Board
Fix Your Board

Level 3 Expert

310 Answers

ashburton

Level 3 Expert

417 Answers

Are you a KitchenAid Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...